Run WEI and getting black screen until reboot?


  1. Posts : 2
    Windows 7
       #1

    Run WEI and getting black screen until reboot?


    Hey,
    So I thought I had a problem with my graphics card or display as whenever the computer went to sleep the screen would not come back on unless I reboot. Since then I have done testing and the sleep mode works fine, but it was actually when I was trying to run WEI. It starts off okay but then goes to a black screen after a few moments and won't come back on.

    System:
    ASRock B75M
    GTX 295
    Samsung Syncmaster P2350
    Antec HCG-900
    8GB Corsair Vengeance
    i5 3470
      My Computer


  2. Posts : 53,363
    Windows 10 Home x64
       #2

    Welcome to Seven Forums ryanphoto. Let me be sure I have this right. You are only having this issue when running the WEI assessment? If that is the case, does the WEI assessment start and appear to be running fine, and then at some point the screen blacks out? Can you tell at what point the assessment fails? Has the WEI score ever been set, or is it unrated?

    Let's try something. Open an advanced command prompt:

    Start> In search box type cmd> Right click on cmd.exe in results above and choose Run as administrator> When the command prompt opens type winsat formal -v> Enter

    See if it will complete the full assessment. Report back how it goes.

    A Guy
      My Computer


  3. Posts : 2
    Windows 7
    Thread Starter
       #3

    Hey,
    So I just did the command prompt method you suggested and I got a black screen again. I was running fine for a few seconds and then the screen went black and cannot locate a signal.

    Not sure exactly the point it fails but I remember seeing command prompt saying "D3D created successfully" and then boom - screen out. No I have never set the WEI before, I have only just built this computer and installed win7 in the last 4 days.
    Last edited by ryanphoto; 09 Sep 2012 at 00:29.
      My Computer


  4. Posts : 53,363
    Windows 10 Home x64
       #4

    I'd test my hardware, beginning with the GPU. I'm no hardware expert, but it seems like you might have a faulty piece of hardware. Have a look at this link:

    Video Card - Stress Test with Furmark

    I will point others towards this thread for more help. A Guy
      My Computer


 

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