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#11
Are you using XP? That is the XP method. Windows Vista and Windows 7 (Windows 7 is the version this website is dedicated to) require control panel to do all updates, and the microsoft website only offers single downloads of updates.
If you are using XP (which it sounds like), you will find such a link in the start menu. All of my help has been based on the assumption you've been using 7.
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The reason I recommended a clean install is because it sounds like you just did a reinstall and had trouble with it. If you prefer to see if there is a solution to your problem rather than uninstalling, we can try (if you didn't want to reinstall for whatever reason).
I do recommend a reinstall, however. The choice is yours to make. If you want to reinstall, see this tutorial: Clean Install Windows 7
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In windows xp, there is no control panel method of updating because it is, as you say, done online. If you are installing XP, then that tutorial above will look different, but it has the same idea.