Need Help with Win 7

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  1. Posts : 7
    Win7 Home Prem 64Bit
       #1

    Need Help with Win 7


    I had a problem with Win 7 and needed to reenter the activation code a second time. Since then the computers been buggie, any help is apprecated.
    I ran a scan "SFC \scan now", the message states "unable ot fix corrupt file refer to CBS file (almost 12 MB), it's over the limit to attach to the site.

    If anyone has a recommandation I'm open to ideas, I assume the next step is to start over and reinstall everything.

    Thanks again!

    sample on the CBS FILE:
    2012-09-23 10:20:30, Info CBS Starting TrustedInstaller initialization.
    2012-09-23 10:20:30, Info CBS Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
    2012-09-23 10:20:31, Info CSI 00000001@2012/9/23:14:20:31.749 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef042f0ad @0x7fef06e9849 @0x7fef06b34e3 @0xff4ce97c @0xff4cd799 @0xff4cdb2f)
    2012-09-23 10:20:31, Info CSI 00000002@2012/9/23:14:20:31.763 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef042f0ad @0x7fef0736816 @0x7fef0702aac @0x7fef06b35b9 @0xff4ce97c @0xff4cd799)
    2012-09-23 10:20:31, Info CSI 00000003@2012/9/23:14:20:31.766 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef042f0ad @0x7fef5778738 @0x7fef5778866 @0xff4ce474 @0xff4cd7de @0xff4cdb2f)
    2012-09-23 10:20:31, Info CBS Ending TrustedInstaller initialization.
    2012-09-23 10:20:31, Info CBS Starting the TrustedInstaller main loop.
    2012-09-23 10:20:31, Info CBS TrustedInstaller service starts successfully.
    2012-09-23 10:20:31, Info CBS SQM: Initializing online with Windows opt-in: False
    2012-09-23 10:20:31, Info CBS SQM: Cleaning up report files older than 10 days.
    2012-09-23 10:20:31, Info CBS SQM: Requesting upload of all unsent reports.
    2012-09-23 10:20:31, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
    2012-09-23 10:20:31, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
    2012-09-23 10:20:31, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
    2012-09-23 10:20:31, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
    2012-09-23 10:20:31, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
    2012-09-23 10:20:31, Info CBS NonStart: Checking to ensure startup processing was not required.
    2012-09-23 10:20:31, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xa1f710
    2012-09-23 10:20:31, Info CSI 00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
    2012-09-23 10:20:31, Info CSI 00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x208
    2012-09-23 10:20:31, Info CSI 00000007@2012/9/23:14:20:31.789 CSI perf trace:
      My Computer


  2. Posts : 72,041
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Davey, and welcome to Seven Forums.

    Sometimes it may take running SFC 3 times to fully repair everything.

    Please see OPTION THREE in the tutorial below to post back with your sfcdetails.txt file. I'll be happy to take a look at it to see what SFC was unable to repair. :)

    SFC /SCANNOW Command - System File Checker
      My Computer


  3. Posts : 7
    Win7 Home Prem 64Bit
    Thread Starter
       #3

    Thanks for taking the time to look at this log. I'm stuck on this one.

    Dave
    Need Help with Win 7 Attached Files
      My Computer


  4. Posts : 72,041
    64-bit Windows 11 Pro for Workstations
       #4

    You got quite a few corrupted files in there. Could you also read the link below and post back with your MGADiag report to see what it says as well?

    Windows Genuine and Activation Issue Posting Instructions
      My Computer


  5. Posts : 7
    Win7 Home Prem 64Bit
    Thread Starter
       #5

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-Q9H3Y-F9B6Y-QV7C7
    Windows Product Key Hash: Pldp5o3CzdzyQ6aoD1uxq+8S364=
    Windows Product ID: 00359-OEM-8703737-38359
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {773EFA2C-B2FB-4A03-88BC-A09CC35D5AD0}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: z:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{773EFA2C-B2FB-4A03-88BC-A09CC35D5AD0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QV7C7</PKey><PID>00359-OEM-8703737-38359</PID><PIDType>3</PIDType><SID>S-1-5-21-2081448968-2790147585-1992255078</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>M68MT-S2P</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FB</Version><SMBIOSVersion major="2" minor="4"/><Date>20110601000000.000000+000</Date></BIOS><HWID>2CEA3207018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-037-338359-02-1033-7601.0000-2272012
    Installation ID: 004282435381667602860641533605842464895543722502778290
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QV7C7
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 9/26/2012 3:45:38 PM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:24:2012 03:04
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    HWID Data-->
    HWID Hash Current: LgAAAAIAAAABAAEAAQACAAAAAQABAAEAln3IJc5WqWNU6x76EFnOmnF6VpwC0A==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   GBT     NVDAACPI
      FACP   GBT     NVDAACPI
      HPET   GBT     NVDAACPI
      MCFG   GBT     NVDAACPI
      SSDT   PTLTD   POWERNOW
      TAMG   GBT     GBT   B0

    I think that's it, Thanks.

    Dave
      My Computer

  6.    #6

    Where did you get Win7? How is it activated?

    You might want to next try a Repair Install.
      My Computer


  7. Posts : 7
    Win7 Home Prem 64Bit
    Thread Starter
       #7

    i purchase the Windows 7 from Tigerdirect and activated after the install.

    I tried to run to upgrade function from to install disk to maintain to applications I have installed but it does not support that action with the user folders on the z drive.
      My Computer

  8.    #8

    Then move the User folders back to C to run the Repair Install.

    User Folders - Restore Default Location - Windows 7 Forums

    It's better to copy the User folders to the other drive then right click each to link to Library - Include a Folder - Windows 7 Forums. Once the data drive copy appears in the library you can delete the content of the User shell folder on C.

    If you'd rather you can also take this opportunity to get a perfect Clean Reinstall - Factory OEM Windows 7 which steps are the same for retail. I would delete all partitions during install after backing up your data and wipe the HD first with Diskpart Clean Command
      My Computer


  9. Posts : 7
    Win7 Home Prem 64Bit
    Thread Starter
       #9

    I think you're right.

    Is there a document on how to correctly handle a Solid State Drive, mine is only 60 GB and at one point was over 50 GB of data. I did edit the registry so I assume that my be the problem and clean install in best.

    Thanks again for the help!

    Dave
      My Computer

  10.    #10

    Davey Win7 will handle the install to SSD itself so there isn't really anything that needs to be done unless a problem with performance arises afterward.

    With 50gb I'd put the OS, page file and your most-used programs on the SSD, user data (linked to libraries) and lesser used programs on the data drive along with image storage.
      My Computer


 
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