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Windows 7: Not responding - now can't open Outlook, check disk

19 Oct 2012   #71
Microsoft MVP

Windows 7 Ult. x64

Quote   Quote: Originally Posted by F5ing View Post
32-bit ought to work just fine.
Yep, it will work fine.

My System SpecsSystem Spec
20 Oct 2012   #72

Windows 7 x64

Shoot. Well, time was getting short, and it was running slowly again. I had downloaded the Lili file but was having problems after that -- I don't remember now exactly what -- so I took it in. They told me they couldn't recover the pst file and couldn't get an image either. In fact, they said the hard drive would hardly read anything. They installed a new drive and loaded the basics on it. Now I'm installing my software, resetting settings and putting back my data. You may see a new discussion from me if I have problems with any of this.
My System SpecsSystem Spec
20 Oct 2012   #73

Windows 7 Ultimate x64

Just let us know if you do have issues.

Did they give you back the old drive?
My System SpecsSystem Spec

20 Oct 2012   #74
x BlueRobot


Hope everything runs okay (:
My System SpecsSystem Spec
21 Oct 2012   #75

Windows 7 x64

Thank you. Yes, I have the old drive, but I don't think I can do much with it since I don't have any housing for it.

I do have good news to share. At some point earlier this week one of the Outlook data file attempts I made to back up did work. When I opened Outlook and connected the data file, I got the same scan.pst message as I had with the old hard drive. The scan took about an hour. Then it started to repair the file, and that took another half hour or so, but it worked. There were some folders that were "lost and found," but at least I have most of my emails in the right places, my contact list and my calendar. (I was starting to lose track of my appointments without that!)

So, now I'm working through some issues with password pop up windows and sending errors, but I can manage those.
My System SpecsSystem Spec
21 Oct 2012   #76

Windows 7 Ultimate x64

Good news, indeed!

The reason I asked about the old drive is because there are ways to coax more data out of it if you really needed it. It would cost a little just to try (an external enclosure, a USB adapter or another desktop you could temporarily place it in) but it might be worthwhile if you really needed the data.

Glad to hear you're back in business though!
My System SpecsSystem Spec
21 Oct 2012   #77
x BlueRobot


That's great news (:
My System SpecsSystem Spec

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