Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Uninstall never completes

26 Nov 2012   #1

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
Uninstall never completes

I opened Control Panel to Program and Features. I scrolled down to Wise Disk Cleaner and clicked Uninstall. I think I got a couple of popup windows and clicked 'OK', but then nothing happened. I tried clicking on Wise Registry Cleaner and then "Uninstall", but it told me "Please wait until the current program is finished uninstalling or being changed".

After many minutes I got impatient and closed Control Panel. Then I got impatient again and opened Program and Features. Wise Disk Cleaner is no longer listed, so maybe the uninstall finally finished. I clicked Wise Registry Cleaner and clicked Uninstall, but I got the same message to wait until the current program finishes.

I went out (to tutor some StupidMathStudents) and returned several hours later. There is nothing happening on the screen. Again I tried to uninstall Wise Registry Cleaner from Control Panel, but it is still telling me to wait until the last program finishes uninstalling.

There are no unusual programs in my Start bar. I cannot find any hiddend, but not dismissed popup windows. What gives? Is this thing still running? Will it ever finish or is it hung? (Actually, I know the answer to that one). Must I reboot to start over? If I reboot, will Disk Cleaner be on my PC, but not listed in Programs and Features - never to be cleaned off but forever interfering with Windows' operations? Thanks.

My System SpecsSystem Spec
26 Nov 2012   #2
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

You have been got by this new Wise fix everything program. I do believe this program is a IObit program.
A few things to try.
1. Safe mode and see if you can find it and remove it. While in safe mode check go to
msconfig and check Start Up and non Microsoft Services. If you find Wise make sure they are unchecked. Reboot in safe mode again and see if you can remove it.
2. You can use Ccleaner under Tool/Uninstall and see if you can find it.
3. You can use Revo. If it can find it you will be able to remove it.
4. You can also use Everything Search and remove any and all of it.
***You must be careful when doing such things to make sure you don't remove the wrong thing.***
Now the bad news. When you do get it removed you don't know it the damage it has cause is repaired. You might have to do a Repair Install or even a Clean Install.

CCleaner - PC Optimization and Cleaning - Free Download

Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Everything Search Engine
My System SpecsSystem Spec
26 Nov 2012   #3
Microsoft MVP


This is the third problem thread I've seen in as many days about Wise crapware.

If you still have a restore point before you installed it on your PC I'd roll it back now.

If not, as suggested install Revo.

Next reinstall Wise apps exactly as you had them before, reboot.

Then use Revo to uninstall Wise and any leftovers in Advanced Mode. How To Use Revo Uninstaller To Completely Uninstall Programs. This is only recommended for special cases.

Watch for System problems which often result from using any kind of optimizer with Win7. You really only need the tools and methods written in Clean Reinstall - Factory OEM Windows 7 to assure a perfect install as long as you stick with them.
My System SpecsSystem Spec

26 Nov 2012   #4
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

You hit the nail on the head Greg. This Wise thing is popping up all over and doing nothing but bad things. I think you are going to busy in the clean install business.
My System SpecsSystem Spec

 Uninstall never completes

Thread Tools

Similar help and support threads
Thread Forum
Restore Completes But Files Do Not Appear
I backed up to a WD external drive and have gone through the process of restoring my old files following a fresh install of Windows 7. The restore process runs with no problems at all, but after completion, the files don't appear anywhere. I can see them zipped up when I go directly into the WD...
Backup and Restore
Downloaded files delete as soon as it completes
I have Windows7 32bit OS. For last few days I have been facing a very strange problem as follows: My downloaded files get deleted as soon as the download reaches 100%. I have tried downloading with different web browser like IE, FF, Chrome, Safari, but problem persists in every browser. I...
Network & Sharing
Backup never completes
Hello, For 2 different external hard drives, one of which is brand new, I have tried many times to do a complete backup of my PC. However, even after leaving the backup for sometimes 6 hours, it would always fail with the generic error "backup failed to complete". I have tried completely wiping...
Backup and Restore
Windows update completes, but does not stay?
Hi, My situation is a little hard to explain, but here I go. When I go to update something on the desktop via Windows Update, I can download and install updates. BUT, when I go to the notification bar, it says that there are updates available again, even though I already installed those same...
Windows Updates & Activation
Maxed out CPU after MSE completes full scan
I ran a full scan last night with Microsoft Security Essentials, which completed successfully. The problem is once the scan completed, the HDD was thrashing like crazy and the CPU was maxed at 100%. I waited for about 5min thinking MSE was just finishing something up in the background but it never...
System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:17.
Twitter Facebook Google+