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Windows 7: Re-Starting from Hibernation, computer will not Boot

17 Dec 2012   #1

Microsoft Windows 7 Professional 64-bit Service Pack 1
Re-Starting from Hibernation, computer will not Boot

I have been using Hibernation at night with the monitor off for a couple of weeks on a daily basis without any problem with getting back to an operational computer.

Yesterday, computer would not come out of Hibernation and the screen stopped at “starting windows” but no further. After trying to reboot, the screen message was Status 0xc000411 along with issue at \hiberfil.sys.

Turned the unit off and try to restart with a cold boot without success. After trying to use the Startup Repair, it was suggested to use System Restore. I selected “YES” and computer went back to “attempting repairs” and finally stopped in the middle and the machine was locked up.

Computer would not start. Went to the motherboard and did a “Reset” and it started without issue. Went into Hibernation again last night, and now have the same problems.

Today, finally got into Safe Mode and with the Admin CMD did a “powercfg –h off. Received the message “The following items are preventing hibernation on this system. There are one or more legacy drivers installed: VgaSave. An internal system component has disabled hibernation.”

After doing the above, I restarted Windows and again it stop showing the Windows loading screen with the color logo above it. Cold started and it asked for Repair or Windows. Selected Recommended Repair and was asked if I want to select restore which I did and it went into Repair. After several minutes of Attempting Repairs it provided a list of System Recovery Tools on a background of blue, which I selected the Restore option.

The system restore does not seem to work due to a error code 0x8000ffff after five attempts to restore different dates. This may allow me to use the computer but if I reboot, it looks like I will be back with the same problem.

Need your help on what to do now and will I be able to get back to using Hibernation without having this current issue?

Left the house and ran a memory check from that the System Recovery Tools and when I returned for whatever reason, a System Restore was ran and the desktop is LIVE. Now I think I should just leave it on until some one can help me PLEASE!

Desktop Windows 7 Professional
CPU i7; MSI X58 Pro-E motherboard;
XFX 7870 2GB Video Card; 700W Power Supply

My System SpecsSystem Spec
18 Dec 2012   #2
Microsoft MVP


See if you can boot into Safe Mode to update your Display driver, or uninstall it in Device Manager so it reinstalls at reboot.

When WIn7 won't start for any reason, from the DVD or Repair CD run Startup Repair repeatedly with reboots. If that fails work through these steps for Troubleshooting Windows 7 Failure to Start.

Once you get into Win7 if probs persist with hibernation turn off reboot and then turn on using Hibernate - Enable or Disable - Windows 7 Forums

Work through these other Sleep Mode Problems - Vista Forums
My System SpecsSystem Spec
19 Dec 2012   #3

Microsoft Windows 7 Professional 64-bit Service Pack 1

Well, since the unit did restore to a previous date and the hibernation issue was eliminated, I turned the machine off last night.

Mistake! Tried to boot and was back again stopping at the windows logo indicating that windows was starting………………which it then locked up.

Booted from the Windows 7 disk and it went through the repair routine until I was able to select Restore. After using the restore that worked yesterday, started getting the BOD on several attempts to boot.

Finally got to a System Recovery Tools screen and selected the memory check again, which worked the last time but not this time due to it locked up after 21% on the first past.

Rebooted again, this time the BOD was up just after starting from the System disk.

The last attempt for this night was to again hope that the startup disk would lead me to a System Restore, but it locked up prior to going anywhere.

Need a suggestion on how to get to System Restore other than what I have been trying. Did not do a backup for this month on the C Drive and am at this point reluctant to restore with Acronis True Image and loose all the various data that was stored in the My Dir area.

The only items that I can remember updating were for the motherboard which was a direct download from MSI through there update system. Items that I would immediately eliminate when I can would be “fast boot” and the program dealing with the hard drives. In retrospect, I should have downloaded those programs for install by using the one at a time method rather than download and install all. Big mistake…………I do think.
My System SpecsSystem Spec

19 Dec 2012   #4
Microsoft MVP


Did you read Troubleshooting Windows 7 Failure to Start. because it gives everything possible to Start Win7 but also tells you how to rescue your files (which are always there except with HD failure) and if necessary run Recovery or Clean Reinstall.

Keep trying System Restore and Startup Repair from System Recovery Options on DVD or Repair CD. What does Startup Repair report? Does it find an installation to repair ?

What were the results of the successful RAM test? Was it only Windows MD? We recommend RAM - Test with Memtest86+ for 5-6 passes to stress it. Having so much RAM makes it a suspect.

If you're running the bloated factory preinstall then I suggest you consider doing what most tech enthusiasts do which is to Clean Reinstall - Factory OEM Windows 7 following these steps to get a perfect install. There's really no MSI programs that are needed except to cause you problems.
My System SpecsSystem Spec
21 Dec 2012   #5

Microsoft Windows 7 Professional 64-bit Service Pack 1

Maybe I missed something in the “Troubleshooting Windows 7 Failure to Start” because under normal booting, the screen stops at the “starting windows”.

Machine can not get to Safe Mode. There is an attempt but it normally locks in the “Please wait”. I cannot get to a prompt at all to do anything.

I have kept trying System Restore and Startup Repair from System Recovery Options on DVD. The Startup Repair report, when it gets to the end or running, provides a listing and a request to send it to MS. It does find my main drive and other than Restore, does not always allow me to select and run and I get a BOD. Today’s BOD is BUGCODE_USB_DRIVER. Each day when I get a BOD, it is usually a different code.

I am trying to avoid using my Acronis Backup which is dated November 30, 2012. There are many items of data that I have saved to the main drive that I would like to keep. I am not interested in doing a new install of Win 7 so if I can not get to this drive, I will use that backup.

Number 9 in the list indicated data recovery through a copy, which I searched and found a disk from Paragon as Paragon Wipe 11. Loaded the disk and it looked like it allows me to copy various files to another disk. I selected what I thought that I wanted and currently am in the process of making that copy to another hard drive of 25.5 GBs.

After the copy is complete, which will take approximately 5 hours; I will use my Acronis backup from last month and hopefully the “copy” that I made will allow me to use it to update the data that I think I will need by “copy & paste” back to where it should belong.

If the copy of files is available as I have planned, then I should be alright. I will lose some programs that were installed in Dec. which I will have no record and will not be able to repeat these. These programs etc. will be lost, but this action needs to be taken since I need to use that computer again.

Alternate PLAN

It would be appreciated if you could advise me that there is an alternative that will revive my main drive as it was before or if my PLAN has a flaw that should be addressed.

When this works, I will remove the MSI apps, which I believe were the cause of this problem.

Your comments would be appreciated.
My System SpecsSystem Spec
21 Dec 2012   #6
Microsoft MVP


So it sounds like you've done two steps out of 11 in the tutorial to start unbootable Win7. It starts with disinfection because we can never assume its not infected and may not repair if so.

Most users just quit if Startup Repair won't fix their Win7 when run once. But did they know that Startup Repair can't fix it at all if for some reason the boot partition is not still marked Active? That's why it specifies in tutorial how to check that the Win7 100mb boot partition is indeed marked Active, before running three separate Startup Repairs no matter what it reports. If these fail, there it says to move the Active flag to C and run the same number of Repairs again.

So if you didn't do all of that, even the one Startup Repair step you did run wasn't done fully.

Then there are bootrec commands to run and several other things to try before doing the reinstall.

If you reinstall I would delete all partitions during install and repartition as desired before reinstall using the installer Drive Options shown in Steps 6/7 of Clean Install Windows 7.

And be sure to study the steps in Clean Reinstall - Factory OEM Windows 7 so you get a perfect reinstall.
My System SpecsSystem Spec
25 Dec 2012   #7

Microsoft Windows 7 Professional 64-bit Service Pack 1

I took your advise and copied the 11 steps to my WP and did them one by one. Most of them I could not complete but I gave it a shot. The results were the same being no correction to the issue.

Prior to going to my other plan as mentioned previously, I checked the MB manual and tried to reset the CMOS. There was button on the MB and instructions on how to in the MSI extended manual.

It worked.

I have restarted a number of times without issue. I have not tried a cold boot but will do that tonight. It would appear until tomorrow anyway, that the problem has been solved. Will report tomorrow with the results
My System SpecsSystem Spec
25 Dec 2012   #8
Microsoft MVP


When a step cannot be completed, ask back here for help so you can complete it, instead of skipping most of the 11 steps and then later saying "I must have missed something..."

Let us know if the BIOS reset solves it.
My System SpecsSystem Spec
26 Dec 2012   #9

Microsoft Windows 7 Professional 64-bit Service Pack 1

I turned it on and off several times and it is working fine.

After doing MemTest, I removed some memory sticks and left the 4x3 in place instead of the 2x3 which was there originally. Strangely, MemTest only shows 8GB total, but does show the three memory units in place.

Other than the memory issue, all seems to be alright.

I did pull the 3 units and mixed and put them back but still only shows 8GB.

Box maker indicated that this might be the beginning of a MB failure. Is this a possibility? or did they want just to make me buy a new MB?

Any comments.....................or should I show this as solved and do the memory issue separately?
My System SpecsSystem Spec
26 Dec 2012   #10
Microsoft MVP


The RAM tutorial shows how to isolate the problem sticks and/or slots so you can avoid them. Not really worth repairing if the board is older.
My System SpecsSystem Spec

 Re-Starting from Hibernation, computer will not Boot

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