New
#1
Can't use sleep or hibernate
I have a dell XPS1702x laptop Win7 64, this problem came up in the last 5 days after I installed a logitech M705 mouse and software.When ever I put my laptop in sleep or hibernate and start up again I get a blank screen, but the laptop seems tobe running I have to turn the computer off and then on again using the power button. My computer then restarts and opens in the Error Recovert Screen stating that the computer was turned off improperly and ask if I want to restart Windows. I have preformed a complete Virus scan with Nortons 360, I have updating all my software, uninstalled the mouse and returned to my old mouse and the software for the new mouse and the problem is still there. As I read the Questions on the MS community it looks like I'm not alone with this problem. does any one have a possible solution ?