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Windows 7: Frequent BSOD

10 Jan 2013   #51
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hey mavrick,

On a desktop computer, go into your Bios (should tell you what key to press on Dell splash screen, I think its F2)

then look for System Info and you should see your model number next to Dell:



Hope this helps

Dave


My System SpecsSystem Spec
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10 Jan 2013   #52
themaverick

Windows 7 64bit
 
 

The Bios system info just gives dell Inspiron 580 which I knew but not the graphics card type.
My System SpecsSystem Spec
10 Jan 2013   #53
themaverick

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Hi maverick

Ati drivers you need, try here for your model:

ATI Catalyst Control Center™

cheers

Dave

THis website has an autodetect function and it says I have the latest driver.
My System SpecsSystem Spec
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10 Jan 2013   #54
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi Maverick,

We need to find out what graphics adapter/card you have installed:

Go to:

Start> type in search msinfo32.exe then click on components and expand and look for display.

See mines a Nividia GeForce 8600GTs
There you will see adapter description as in the pic.

post that info on here please and i will locate your driver


cheers

dave


Attached Thumbnails
Frequent BSOD-untitled666666666666666666666.png  
My System SpecsSystem Spec
10 Jan 2013   #55
themaverick

Windows 7 64bit
 
 

ATI Radeon HD 5450
My System SpecsSystem Spec
10 Jan 2013   #56
themaverick

Windows 7 64bit
 
 

Found and downloading the drivers, but have to go out shortly so will post outcome tomorrow.
My System SpecsSystem Spec
10 Jan 2013   #57
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi Maverick,

This should be your driver you need:

AMD Catalyst 7 - 64-Bit Edition

Hope this helps

Cheers dave
My System SpecsSystem Spec
12 Jan 2013   #58
themaverick

Windows 7 64bit
 
 

Sorted with the driver - thanks - but still getting the non BSDOD crashes - screen goes fuzzy for 1/10 sec then reboots. Sometimes every few minutes, other times goes couple of hours OK. Haven't been able to try Safe Mode as cant connect to internet in safe mode.
My System SpecsSystem Spec
12 Jan 2013   #59
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Can you look in the event viwer and check for errors.
Open Event Viewer by clicking the Start button , clicking Control Panel, clicking System and Maintenance (security), clicking Administrative Tools, and then double-clicking Event Viewer. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Expand custom view and click admin events and you should see latest errors, post any relating to Graphics/drivers etc.

Also please boot into safemode (F8), and see if your screen is still "fuzzy" and post back after you go back into normal mode and you have internet access.


Cheers

Dave
My System SpecsSystem Spec
12 Jan 2013   #60
themaverick

Windows 7 64bit
 
 

The trouble is with safe mode, theres nothing much you can do or see properly and it may take 2 hours of browsing to reproduce the problem even in normal mode. I'm working outside all day today so cant do much.
There are dozens odff errors in event viewer, Vss, Kermnel event tracing, service control manager, print service, .net runtimwe, wmi.
My System SpecsSystem Spec
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