System Handgs up after startup, starts up in safe mode

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  1. Posts : 25
    Windows 7 started 32bit
       #1

    System Handgs up after startup, starts up in safe mode


    hey , Windows screen just freezes after few seconds of start up cursor works fine though, Starts up in safe mode with N/Wing so ran SFC/SCANNOW in elevated cmd , CBS.LOG file was generated for the errors found, i cant understand a thing in that file. Im also scanning entire system with malwarebytes.
    Last edited by saharawarpub; 06 Jan 2013 at 03:01. Reason: couldnt attach file
      My Computer


  2. Posts : 1,454
    Windows 7 ultimate x64
       #2

    saharawarpub said:
    hey , Windows screen just freezes after few seconds of start up cursor works fine though, Starts up in safe mode with N/Wing so ran SFC/SCANNOW in elevated cmd , CBS.LOG file was generated for the errors found, i cant understand a thing in that file. Im also scanning entire system with malwarebytes.
    Zip it and upload

    Also Please run Autoruns and then click on File> Save.. Save the file in .arn format and upload here. Will have a look
      My Computer


  3. Posts : 25
    Windows 7 started 32bit
    Thread Starter
       #3

    Uploading the files, malwarebytes detected rootkit n removed it. the issue but still have same problem.
    System Handgs up after startup, starts up in safe mode Attached Files
      My Computer


  4. Posts : 1,454
    Windows 7 ultimate x64
       #4

    First in Autoruns... uncheck all the items marked in Yellow.. they will be disabled at startup. These are apps or drivers that were not properly uninstalled..

    Then under Logon uncheck the below
    1. n/a HP Media Suite ArcSoft Inc. c:\program files\hewlett-packard\hp media suite\home\hpmediasuite.exe
    2. n/a c:\program files\hewlett-packard\hp media suite\home\pinitem.vbs
    3. uTorrent µTorrent BitTorrent, Inc. c:\program files\utorrent\utorrent.exe


    Under Explorer Where ever you see "Zecter" uncheck these

    Under Services
    1. Application Updater
    2. DvmMDES
    3. GamesAppService
    4. HP Support Assistant Service
    5. HPDrvMntSvc.exe
    6. IAStorDataMgrSvc


    Also your MSE Antivirus is not properly installed. Suggest you download the latest version and install it. And do a full scan of your system.. It looks like there are some infections

    Do these and let me know
      My Computer


  5. Posts : 25
    Windows 7 started 32bit
    Thread Starter
       #5

    Well i did uncheck all the boxes u suggested, however its giving me the same problem, safe mode wont allow me to unistall MSE.
      My Computer


  6. Posts : 1,454
    Windows 7 ultimate x64
       #6

    did you reboot after unchecking them ???
      My Computer


  7. Posts : 25
    Windows 7 started 32bit
    Thread Starter
       #7

    Yes, i did reboot in normal mode, thats when i learnt that its not working.
      My Computer


  8. Posts : 1,454
    Windows 7 ultimate x64
       #8

    Please use this tool to post all the files here

    Also rerun Autoruns and post the .arn file here
      My Computer

  9.    #9

    Work through these steps for Troubleshooting Windows 7 Failure to Start
      My Computer


  10. Posts : 25
    Windows 7 started 32bit
    Thread Starter
       #10

    Here are the files u requested.

    @gregrocker I do not have an iso file, windows came in preinstalled on this m/c , however i do have a recovery drive, would recovering my system delete all my data?
    System Handgs up after startup, starts up in safe mode Attached Files
      My Computer


 
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