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#1
Please help me understand my system
I am not sure where to post, my problem is poor performance making laptop useless. I got this Vaio July 2012, from the start I have had problems with performance. Anything more than 1 tab in Chrome or IE and Office doc open slows everything down to near freeze...I say near because if I wait long enough it will complete all tasks but it may take a half hour to open the folder in my documents. And forget listening to music unless I shut down everything expect Trend AV. But no one can fix it! It has been reformatted about 12 times (one of which done by Best Buy's GeekSquad and they ran tests on all the hardware also); and Sony has sent tech to my house to replace the hard drive and network card (little side note: I didn't suggest either, they did! I have been very impressed by their efforts to fix). Looking at the Reliability there is obviously a problem...how can I find it?