Trouble Shooting A System Event Error Advice Please


  1. Posts : 10
    Windows 7 64Bit
       #1

    Trouble Shooting A System Event Error Advice Please


    The PC just shuts off in an instant randomly.
    No warnings just cuts off and attempts to restart.

    OS: Windows 7 64 bit
    Processor: i5 2500K 3.30GHz
    Ram: Ripjaws 8GB
    Graphics: Ge-force GT430

    I get the error message as in the image link below.
    Can anyone explain the error message and explain how I can troubleshoot it?

    I have Googled for a solution but the results I've found are vague and inconclusive
    with respect to my sotware and hardware installation

    There have been no changes to the system, it's been fine for a year.

    VDiskbus Error
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello seventy7, can you boot into the computer normally or in safe mode (with networking)?

    If so, download and install CCleaner. Then run it.
    Go to "Tools" .... by default it will open the "uninstall" tab.
    Click on save as text file. Save it on your desktop.
    Upload the text file for us.
      My Computer


  3. Posts : 10
    Windows 7 64Bit
    Thread Starter
       #3

    Hello Arc

    Thanks for the reply.
    I can boot as normal in between crashes.... as I am now.
    Sometimes I need to leave the PC off for a minute.

    Here's the CCleaner Text file you requested.

    Thanks
    Last edited by Severity7; 03 Feb 2013 at 15:21.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Not finding what i was searching for. No virtual disc emaluator is present there.

    Do a registry scan using CCleaner. Also scan the system for possible virus infection.

      My Computer


  5. Posts : 10
    Windows 7 64Bit
    Thread Starter
       #5

    Hello Arc
    Thanks for the reply.

    You Wrote:

    No virtual disc emaluator is present there
    What were you looking for?
    Could it be other software I had installed at sometime, I'm not sure what that would be.

    Could it have anything to do with changes to services.
    I remember about 2 months ago I changed some service to speed up windows but what I changed I can't remember. The PC didn't play up after making those changes.

    I'll scan the registry with CCleaner.... having not used the program before....what am I looking for?
    It would be nice to identify the issue before fixing selected issues.

    I'll scan again with MBAM and Avast Free ..... Although I don't hold out on that being an issue as I've been through scans many times in hope of finding something.
    If you have any scanning recommendations please advise.

    Thanks again
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    VDiskBus is usually a mechanism to control virtual hardware. Acronis and some other programs use it,to mount virtual drives.

    I asked you to scan the registry, if you have installed a similar program earlier and now reinstalled, but the registry entry is still present and causing troubles. But, dont use any program other than CCleaner to do that.

    I asked for virus scan, if it is a malware/rootkit faking as vdiskbus.sys. For that scan, you need specialist programs, those I suggested. Malwarebytes also has similar utility aside of MBAM, that is MBAR, Malwarebytes : Malwarebytes Anti-Rootkit.
      My Computer


  7. Posts : 10
    Windows 7 64Bit
    Thread Starter
       #7

    Thanks again for taking the time.
    I apologise,.......I see now that you did suggest:


    I've been staring at this issue for a while now so losing concentration.
    I'll leave it for now and follow up with your suggestions with a fresh head.

    Thanks Again I'll let you know how I get on.

    Edit
    This was a malware issue, thanks.
    A lot going on back then.

    :)
    Last edited by Severity7; 08 May 2021 at 20:06.
      My Computer


 

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