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#1
Print Spooler fails to load a plugin module
This is an odd one that appears only when printing to an Epson Stylus SX525WD Network printer from MS Word (2007) but doesn't seem to affect anything so is annoying! Printing an e-mail or something from Excel or Publisher does not generate this event. Even from Word, the document prints OK, not slowly or delayed but 2 identical events are logged at the same time in the Windows print service log. Details are:
The print spooler failed to load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\E_IUICGAE.DLL, error code 0xc1. See the event user data for context information.
- <Event xmlns="Error">
- <System>
<Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
<EventID>808</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>36</Task>
<Opcode>12</Opcode>
<Keywords>0x8000000000020000</Keywords>
<TimeCreated SystemTime="2013-03-30T22:07:05.872340900Z" />
<EventRecordID>1884</EventRecordID>
<Correlation />
<Execution ProcessID="2444" ThreadID="3260" />
<Channel>Microsoft-Windows-PrintService/Admin</Channel>
<Computer>PC</Computer>
<Security UserID="S-1-5-21-3168668701-812168514-3387394959-500" />
</System>
- <UserData>
- <LoadPluginFailed xmlns:auto-ns3="Error" xmlns="http://manifests.microsoft.com/win/2...er/core/events">
<PluginDllName>C:\Windows\system32\spool\DRIVERS\x64\3\E_IUICGAE.DLL</PluginDllName>
<ErrorCode>0xc1</ErrorCode>
<Context>112</Context>
</LoadPluginFailed>
</UserData>
</Event>
I have done all the normal things like a complete uninstall and reinstall of the printer, checked the registry for any obvious errors, checked drivers are current but to no avail. Because it only seems to happen when printing from Word, is it a Word issue? If it is I can't see anything that can be reset or changed.
Last edited by HantsDave; 31 Mar 2013 at 07:51.
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