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Continuous Lagging and Slow Performance Toshiba L745 Win 7 64x bit
Hello guys..i new here..Correct me if im wrong..
i`ve been having a difficulties to find the solutions regarding the problem that i have been facing.
Sometimes everything seems just fine but a minute later the problem come.
even opening microsoft word makes me feels sick..just scrolling down and typing make the program not responding..same with other software and even opening a folder make it not responding and lagging..
all software tends to not responding..and lagging..the performance is not stable and not fully utilize with the my laptop specifications.
even in the safe mode the problem is not vanished.
and clean install wont fix the problems.
update all my drivers with the latest including network..
i`m using:
Toshiba L745-psk12
Intel core i5-2410M @2.30 ghz 2.30GHZ
4gb ddr3-factory default b4 used 8gb ram
Nvidia geforce GT 525M 1gb with CUDA
Toshiba MK6465GSXN HDD 5400rpm
Win 7 64x bit
Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Atheros AR9002WB-1NG Wireless Network Adapter
There are many method that i`ve been trying..but the problem is still persist.
Here my HijackThis Scan log :
LatencyMon LogCode:Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 7:36:14 PM, on 4/17/2013 Platform: Windows 7 (WinNT 6.00.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16385) Boot mode: Normal Running processes: C:\ProgramData\DatacardService\DCSHelper.exe C:\Program Files (x86)\Mobile Partner\Mobile Partner.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\IDM - Pkun Edition\IEMonitor.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\foobar2000\foobar2000.exe C:\SunlightVPN\SunlightVPN 11.3.exe C:\SunlightVPN\FINGER.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\IDM - Pkun Edition\IDMan.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.delta-search.com/?affID=119816&tt=060213_9105_0&babsrc=HP_ss&mntrId=686f9a25000000000000e89a8f10e321 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe, O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\IDM - Pkun Edition\IDMIECC.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll O4 - HKCU\..\Run: [IDMan] C:\Program Files (x86)\IDM - Pkun Edition\IDMan.exe /onboot O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O8 - Extra context menu item: Download all links with IDM - C:\Program Files (x86)\IDM - Pkun Edition\IEGetAll.htm O8 - Extra context menu item: Download with IDM - C:\Program Files (x86)\IDM - Pkun Edition\IEExt.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000 O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O17 - HKLM\System\CCS\Services\Tcpip\..\{3C50A7AE-884F-4617-9E25-8F587FB2A2EA}: NameServer = 203.82.64.129 203.82.64.145 O17 - HKLM\System\CCS\Services\Tcpip\..\{47BB847F-201A-417D-B355-3CE1156031BB}: NameServer = 203.82.64.129 203.82.64.145 O17 - HKLM\System\CCS\Services\Tcpip\..\{7154417E-8811-406C-884D-4AFBAA0890F0}: NameServer = 203.82.64.129 203.82.64.145 O17 - HKLM\System\CCS\Services\Tcpip\..\{D4BA7C07-0367-4A8C-977B-40C4EDDEFD0B}: NameServer = 203.82.64.129 203.82.64.145 O17 - HKLM\System\CS2\Services\Tcpip\..\{3C50A7AE-884F-4617-9E25-8F587FB2A2EA}: NameServer = 203.82.64.129 203.82.64.145 O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Application Layer Gateway Service (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe O23 - Service: @%systemroot%\system32\CISVC.EXE,-1 (CISVC) - Unknown owner - C:\Windows\system32\CISVC.EXE (file missing) O23 - Service: SW Distributed TS Coordinator Service (CoordinatorServiceHost) - Dassault Systèmes SolidWorks Corp. - C:\Program Files\SolidWorks Corp\SolidWorks\swScheduler\DTSCoordinatorService.exe O23 - Service: DiGi Internet. OUC (DiGi Internet. RunOuc) - Unknown owner - C:\Program Files (x86)\DiGi Internet\UpdateDog\ouc.exe O23 - Service: Encrypting File System (EFS) (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: Fax - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FLEXnet Licensing Service - Flexera Software, Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: FLEXnet Licensing Service 64 - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: HWDeviceService64.exe - Unknown owner - C:\ProgramData\DatacardService\HWDeviceService64.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: CNG Key Isolation (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: Netlogon - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing) O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Remote Solver for Flow Simulation 2012 - Mentor Graphics Corporation - C:\Program Files\SolidWorks Corp\SolidWorks Flow Simulation\binCFW\StandAloneSlv.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files (x86)\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe O23 - Service: Interactive Services Detection (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: Credential Manager (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: Block Level Backup Engine Service (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: WMI Performance Adapter (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 10736 bytes
Code:CONCLUSION _________________________________________________________________________________________________________ Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. LatencyMon has been analyzing your system for 0:03:29 (h:mm:ss) on processor 0. _________________________________________________________________________________________________________ SYSTEM INFORMATION _________________________________________________________________________________________________________ Computer name: YENUKYLAN-PC OS version: Windows 7 , 6.1, build: 7600 (x64) Hardware: Satellite L745, TOSHIBA, Intel Corp., Base Board Product Name CPU: GenuineIntel Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz Logical processors: 4 Processor groups: 1 RAM: 4077 MB total _________________________________________________________________________________________________________ CPU SPEED _________________________________________________________________________________________________________ Reported CPU speed: 2294.0 MHz Measured CPU speed: 480.0 MHz (approx.) Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results. _________________________________________________________________________________________________________ MEASURED INTERRUPT TO USER PROCESS LATENCIES _________________________________________________________________________________________________________ The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event. Highest measured interrupt to process latency (µs): 93986.037701 Average measured interrupt to process latency (µs): 9.621553 Highest measured interrupt to DPC latency (µs): 4531.834621 Average measured interrupt to DPC latency (µs): 3.369771 _________________________________________________________________________________________________________ MEASURED SMI, IPI AND CPU STALLS _________________________________________________________________________________________________________ The SMI, IPI and CPU stalls value represents the highest measured interval that a CPU did not respond while having its maskable interrupts disabled. Highest measured SMI or CPU stall (µs) 5.800891 _________________________________________________________________________________________________________ REPORTED ISRs _________________________________________________________________________________________________________ Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal. Highest ISR routine execution time (µs): 187.148213 Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation Highest reported total ISR routine time (%): 0.294237 Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation Total time spent in ISRs (%) 0.401016 ISR count (execution time <250 µs): 282328 ISR count (execution time 250-500 µs): 0 ISR count (execution time 500-999 µs): 0 ISR count (execution time 1000-1999 µs): 0 ISR count (execution time 2000-3999 µs): 0 ISR count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED DPCs _________________________________________________________________________________________________________ DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution. Highest DPC routine execution time (µs): 4535.170881 Driver with highest DPC routine execution time: ndis.sys - NDIS 6.20 driver, Microsoft Corporation Highest reported total DPC routine time (%): 0.211269 Driver with highest DPC total execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 314.07 , NVIDIA Corporation Total time spent in DPCs (%) 0.694252 DPC count (execution time <250 µs): 680641 DPC count (execution time 250-500 µs): 0 DPC count (execution time 500-999 µs): 204 DPC count (execution time 1000-1999 µs): 89 DPC count (execution time 2000-3999 µs): 1 DPC count (execution time >=4000 µs): 0 _________________________________________________________________________________________________________ REPORTED HARD PAGEFAULTS _________________________________________________________________________________________________________ Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution. NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit. Process with highest pagefault count: msmpeng.exe Total number of hard pagefaults 156 Hard pagefault count of hardest hit process: 103 Highest hard pagefault resolution time (µs): 4711687.133827 Total time spent in hard pagefaults (%): 2.307135 Number of processes hit: 5 _________________________________________________________________________________________________________ PER CPU DATA _________________________________________________________________________________________________________ CPU 0 Interrupt cycle time (s): 15.030810 CPU 0 ISR highest execution time (µs): 187.148213 CPU 0 ISR total execution time (s): 3.362920 CPU 0 ISR count: 282328 CPU 0 DPC highest execution time (µs): 4535.170881 CPU 0 DPC total execution time (s): 5.821996 CPU 0 DPC count: 680938 _________________________________________________________________________________________________________