Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Hang

13 Oct 2009   #21
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by AngryJedi View Post
A few more things to add guys, I clean installed Windows 7 Professional again and I'm getting the same issues of it hanging....
Also I've noticed that when it hangs, sometimes an error will be given in the System logs like the one I posted above with the Windows Error Reporting Service failing to load (I checked in Windows Services and it does not say Started). Or, it may hang, and no error is given in the logs, however the Windows Error Reporting Service is Started!

Looks like sometimes it fails and sometimes it works when it tries to start Windows Error Reporting however in both cases it hangs the computer!

Any idea how this can be fixed?
the re-install was done with the same dvd you used for the first one? where did you get it? was it a download? what version?

IM begging to wonder about that dvd burn


My System SpecsSystem Spec
.
13 Oct 2009   #22
AngryJedi

Windows 7
 
 

hey,
I downloaded it from here in fact, from The Official Windows 7 Respository.
The only change I made using Poweriso, I deleted the ei.cfg file from the sources directory so that I could select which version of Windows I wanted to install (Professional in this case), and then I burnt the modified iso from Poweriso itself.

yes, the reinstall was done with the same dvd
My System SpecsSystem Spec
13 Oct 2009   #23
AngryJedi

Windows 7
 
 

Hi all,
Now everytime it freezes it shows up nothing in the Events log whatsoever...it happens randomly and once it was bad enough to make my whole computer freeze (including mouse)...
I'm exhausted out of ideas...I've already reinstalled Windows 7 three times now...has anyone else seen this sort of freezing before? What else can I do???
Please help
My System SpecsSystem Spec
.

13 Oct 2009   #24
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by AngryJedi View Post
Hi all,
Now everytime it freezes it shows up nothing in the Events log whatsoever...it happens randomly and once it was bad enough to make my whole computer freeze (including mouse)...
I'm exhausted out of ideas...I've already reinstalled Windows 7 three times now...has anyone else seen this sort of freezing before? What else can I do???
Please help
Try this procedure to collect more info:

Periodic freezes in my system

Obviously, your hangs don't happen only at midnight (like in that other thread), so adjust the timing accordingly. If you can generate an ETL logfile and put it up for download somewhere, it may be possible to shed more light on your periodic hangs.
My System SpecsSystem Spec
14 Oct 2009   #25
AngryJedi

Windows 7
 
 

Hi H2SO4,
Thanks for the information, hopefully the low-level information will show something that the event logs do not! I will try this as soon as I get home from work! There is no specific time for which the hangs occur so should I run the first command after I start my computer until the hang occurs and then run the second?

Thanks a lot for your help.

Another thing I'm going to try is to run scandisk to see if my hard drive is failing because when the computer hangs, the hard drive light is constantly on but it doesn't make any seeking sounds. Any other suggestions that you have that I should try after I run that test?
My System SpecsSystem Spec
14 Oct 2009   #26
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by AngryJedi View Post
Hi H2SO4,
Thanks for the information, hopefully the low-level information will show something that the event logs do not! I will try this as soon as I get home from work! There is no specific time for which the hangs occur so should I run the first command after I start my computer until the hang occurs and then run the second?
In that case, it's important to prevent the logfile from growing to a gargantuan size. One way to do that is to use "circular" logging - start wiping out older data when the max configured logfile size has been reached. Try using this command syntax to start the log:

xperf -on DiagEasy -MaxFile 30 -FileMode circular

That should limit the log to a 30MB circular buffer. It's vital that you stop the logging as soon as possible (within a half minute at most) after everything returns to normal, otherwise all useful info will eventually scroll out of the log.

Quote   Quote: Originally Posted by AngryJedi View Post
Thanks a lot for your help.
No problem at all.

Quote   Quote: Originally Posted by AngryJedi View Post
Another thing I'm going to try is to run scandisk to see if my hard drive is failing because when the computer hangs, the hard drive light is constantly on but it doesn't make any seeking sounds. Any other suggestions that you have that I should try after I run that test?
CHKDSK won't hurt, unless the HDD is already very unhealthy, but there's little point in speculating with these types of symptoms. The xperf log may reveal more.
My System SpecsSystem Spec
14 Oct 2009   #27
AngryJedi

Windows 7
 
 

Hi H2SO4,
I'm currently installing the Windows Performance Toolkit so I wanted to share with you my latest findings. While I was running the scandisk on my C drive, during Step 4 (USN Journal Verification) near the end of the process it seemed to have hung just like it does in Windows with the HDD light on and no sound coming from the hard drive...after a minute or so, the computer started scanning again slowly. I'm not sure if that is normal in scandisk or whether its the same issue I'm experiencing in Windows.

Edit: However scandisk completed successfully
My System SpecsSystem Spec
14 Oct 2009   #28
AngryJedi

Windows 7
 
 

Hey H2SO4,
I installed the toolkit but it says that xperf is an invalid command or program. Do I need to install that seperately?
My System SpecsSystem Spec
14 Oct 2009   #29
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by AngryJedi View Post
Hey H2SO4,
I installed the toolkit but it says that xperf is an invalid command or program. Do I need to install that seperately?
No, it's installed by the WPT. You shouldn't need to do anything fancy.

Perhaps your PATH hasn't been modified to include the WPT directory. By default, it's this:

...\Program Files\Microsoft Windows Performance Toolkit\

Try changing into that directory and running the Xperf commands from there.
My System SpecsSystem Spec
14 Oct 2009   #30
AngryJedi

Windows 7
 
 

that path doesn't exist on my computer ....I used the web installer from the link it was called Windows SDK 7.0
When I installed it I made sure everything was checked too!
My System SpecsSystem Spec
Reply

 Windows 7 Hang




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 Boot Hang
Hello, I am having an issue booting my Windows 7 image on some custom built hardware. The issue is, we'll say 1/10 times booting, the boot freezes when Windows says "Starting Windows, and the first red pixel of the animation comes into view. After this, as per forums here, I enabled boot...
Performance & Maintenance
Windows 7, explorer hang
Hey guys, I have been having a problem for a while and I can't pinpoint what is causing it. My computer has been freezing, and it seems to always happen when my web browser is open. At first I thought it was firefox so I completely uninstalled it, and started using chrome instead, but the...
BSOD Help and Support
Hang windows 7 64 bit....
MS Windows 7 Ultimate 64-bit Intel Pentium E5200 @ 2.50GHz Wolfdale 45nm Technology 4.00 GB Single-Channel DDR3 @ 403MHz ASUSTeK Computer INC. P5G41C-M LX (LGA775) ATI Radeon HD 5770
General Discussion
WIndows 7 appears to hang
Over the last few weeks, my Windows 7 (64x) system appears to hang, but the cpu is only at 26% and memory around 35%. When I start Task Manager, it goes into a loop where it is refreshing constantly. Obviously, since I can start TM, the system is hanging but nothing else does anything. ...
BSOD Help and Support
Windows 7 Hang
This actually has happened with my computer ever since I got it. I believe at one point in time, it had Windows XP on it but I don't remember if it did or not, let alone if it had the same problem. I then had Windows Vista (32-bit) and now Windows 7 (64-bit). I cannot replicate the error at...
BSOD Help and Support
Cold Boot Hang 7 hang up
hello there, I have got a strange problem since i run seven 64 bit Rc ( didn't tried older version nor Rtm ). I think a got the same Pb with Vista 64 bits, but a it was more random. When i start my computer from scratch, it boots and when i got the 4 colors of the windows logo that go...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:48.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App