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Is it safe to delete Temp files with long numbers in front?
Hello Guys and Gals - hope someone out there can help?
I have noticed that my laptop is not operating up to par over the past few months - HP Pavilion g7 4 GB Memory x64 Windows 7 - bought in Jan 2012.
Periodically things don't work right - Sep'12 on I experienced Blue screen and now when turning on I quickly hit esc and it starts up fine. Sometimes programs won't download - I have also noticed at times that my AV was 'Off' and now has expired. Decided to go back to Avast and chose the 'pay' option. I managed to download it to the desktop but it won't 'Run'. Phoned Support and spoke to 3 'helpers over this afternoon. None could help. The last gal investigated further than the 2 before her.... she went to Temp Files and told me that I had 100s more than I should and that a lot were corrupt and I need to take the PC to an 'expert' to clean - not to do myself as, If I delete these Temp files I could be deleting files that are required for running programs. She also showed me 'Start/reliability history where there are a lot of red Xs and problems. She told me I will not be able to d'load Avast or probably any other program until I get the computer cleaned. Either she was trying to steer me to Avast Tech which we discussed, and is $169 per year!!! Or she was genuine. How can I resolve this dilemma ? At the moment I have no Anti Virus - !!!!