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Windows 7: Windows 7 Home Premium x64 hangs randomly

18 Jul 2013   #11

Windows 7 Home Premium x64

Hi all,

Here are the crash dumps as instructed. Hope I understood correctly.


Attached Files
File Type: zip Konrad (462.5 KB, 2 views)
My System SpecsSystem Spec
18 Jul 2013   #12
Microsoft MVP


Quote   Quote: Originally Posted by konradgrixti View Post
Hi all,

Here are the crash dumps as instructed. Hope I understood correctly.

The analysts are in the Crashes forum.

What about the other steps, did you miss them too?

Quote   Quote: Originally Posted by gregrocker View Post
Hi Konrad -

What I would do at this point is simultaneously work through the Troubleshooting Steps for Windows 7
to go over your install thoroughly,

and post up the BSOD in our Crashes forum for expert analysis. Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

I'd also try different configurations with the RAM, one stick at a time, etc. to sort whether it might still be the problem. You've stress tested it overnight with memtest86? RAM - Test with Memtest86+
My System SpecsSystem Spec
18 Jul 2013   #13

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1

Looks like OP has a rootkit they need to be rid of: win32k.sys

win32k.sys - win32k.sys:2 - Program Information

To be rid of it:
Get and use their regular tool also, it's pretty much the gold standard for A/V scanners.
watchdog.sys caused another BSOD.

The fix I found for that:

Go to Adobe - Flash Player and right-click the flash animation in the middle,
click on settings and deactivate hardware acceleration.
It's a problem with the new flash player, some graphics cards don't support the hardware acceleration.
MSE is not a good solution for Anti-virus/malware, seek out something better, can help.
MSE is rated worst; pathetic at catching zero-day (new) ones is the problem.
My System SpecsSystem Spec

19 Jul 2013   #14

Windows 7 Home Premium x64

Hi Faladu,

Downloaded Malwarebytes anti rootkit and scanned in safe mode with networking. Nothing found.
Disabled flash player hardware acceleration.
As for Antivirus I still have Vipre subscribed until November but decided to try MSE. I will install AVG and keep you posted.

Thanks and regards,
My System SpecsSystem Spec

 Windows 7 Home Premium x64 hangs randomly

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