Windows 7 Home Premium x64 hangs randomly

konradgrixti · 18 Jul 2013

Hi all,

Here are the crash dumps as instructed. Hope I understood correctly.

Tx,
Konrad

gregrocker · 18 Jul 2013

konradgrixti said:

Hi all,

Here are the crash dumps as instructed. Hope I understood correctly.

Tx,
Konrad

The analysts are in the Crashes forum.

What about the other steps, did you miss them too?

gregrocker said:

Hi Konrad -

What I would do at this point is simultaneously work through the Troubleshooting Steps for Windows 7
to go over your install thoroughly,

and post up the BSOD in our Crashes forum for expert analysis. Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

I'd also try different configurations with the RAM, one stick at a time, etc. to sort whether it might still be the problem. You've stress tested it overnight with memtest86? RAM - Test with Memtest86+

Faladu · 18 Jul 2013

Looks like OP has a rootkit they need to be rid of: win32k.sys

win32k.sys - win32k.sys:2 - Program Information

To be rid of it:

http://www.malwarebytes.org/products/mbar/
Get and use their regular tool also, it's pretty much the gold standard for A/V scanners.
------------------------------------------------------------------------------------------
watchdog.sys caused another BSOD.

The fix I found for that:

Go to Adobe - Flash Player and right-click the flash animation in the middle,
click on settings and deactivate hardware acceleration.
It's a problem with the new flash player, some graphics cards don't support the hardware acceleration.
--------------------------------------------------------------------------------------------------
MSE is not a good solution for Anti-virus/malware, seek out something better, avtest.org can help.
http://www.av-test.org/en/tests/home...7/novdec-2012/
MSE is rated worst; pathetic at catching zero-day (new) ones is the problem.

konradgrixti · 19 Jul 2013

Hi Faladu,

Downloaded Malwarebytes anti rootkit and scanned in safe mode with networking. Nothing found.
Disabled flash player hardware acceleration.
As for Antivirus I still have Vipre subscribed until November but decided to try MSE. I will install AVG and keep you posted.

Thanks and regards,
Konrad