Explorer.exe 20% cpu usage when idle

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  1. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #11

    Run these programs


    Download HitManPro on a clean PC

    32-Bit Version OS
    Download



    64-Bit Version OS
    Download



    Save to a USB Flash Drive then plug the USB Flash Drive to the issue PC and drag the file from the USB Flash Drive to the Desktop

    Right click on HitmanPro.exe and choose Run as administrator

    When HitmanPro opens up click on the Next button

    Click on No, I only want to perform a one-time scan to check this computer on the Setup page . Click Next once done .

    Let it scan the PC once its done Click Next

    Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer then click Next

    RogueKiller for 32bit or RogueKiller for 64bit

    Click on one of the links above that goes with your Windows 7 bit versions

    Save to the Desktop.

    Close all windows and browsers

    Right click on and choose Run as Administrator

    Press: SCAN

    provide the RKreport.txt (Mode: Scan) in your reply.
      My Computer


  2. Posts : 13
    Windows 7 Ultimate
    Thread Starter
       #12

    So my sister and her laptop are back.

    I downloaded the programs from the links you provided (btw it seems the HitmanPro links got mixed up)
    and I did Run them as Administrator.

    HitmanPro found a trojan: Sinowal.cp
    I removed it.

    RogueKiller found msseedir.dll which I found very interesting since it shows it has something to do with explorer.exe

    Thanks again for helping me out, I attached the report.
    Explorer.exe 20% cpu usage when idle Attached Files
      My Computer


  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #13

    Run RogueKiller again and press scan and then press Delete .

    Once done . Grab FRST 64 below and follow the instructions

       Warning
    You will need a USB FLASH DRIVE


       Tip
    Download the Tool from a non infected PC


    Download Farbar Recovery Scan Tool

    Choose one that goes with your OS bit version . Save the file to a USB Flash drive

    32-bit Version OS Farbar Recovery Scan Tool

    64-Bit Version OS Farbar Recovery Scan Tool x64


       Note
    Click the button and right-click Computer .Select Properties . Look for System Type: which will say 32-bit Operating System or 64-bit Operating System


    Plug the flash drive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    Restart the computer.
    As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    Use the arrow keys to select Repair Your Computer menu item.
    Select US as the keyboard language settings, and then click Next.
    Select the operating system you want to repair, and then click Next.
    Select your user account an click Next.

    To enter System Recovery Options by using Windows installation disc:
    Insert the installation disc.
    Restart your computer.
    If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    Click Repair your computer.
    Select US as the keyboard language settings, and then click Next.
    Select the operating system you want to repair, and then click Next.
    Select your user account and click Next.

    On the System Recovery Options menu you will get the following options:

    • Startup Repair


    • System Restore


    • Windows Complete PC Restore


    • Windows Memory Diagnostic Tool


    • Command Prompt


    Select Command Prompt

    In the command window type X:\FRST.exe (for x64 bit version type X:\FRST64.exe) and press Enter
       Note
    Replace letter X with the drive letter of your flash drive.

       Tip
    Type the commands below to see what your letter is for the USB drive and press ENTER after each command

    Code:
    Diskpart
    List volume
    The tool will start to run.
    When the tool opens click Yes to disclaimer.
    Press Scan button.
    FRST will let you know when the scan is complete and has written the FRST.txt to file
    Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)
    Last edited by VistaKing; 15 Jun 2013 at 00:50.
      My Computer


  4. Posts : 13
    Windows 7 Ultimate
    Thread Starter
       #14

    I deleted with RogueKiller and used FRST64 from my USB.
    Only got the FRST.txt from it though. So I tried with the optional scans, but still only got FRST.TXT not additional.txt

    I attached the FRST.TXT
    Explorer.exe 20% cpu usage when idle Attached Files
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #15

    Copy the highlighted text below . Open notepad . Click on Edit and choose Paste . Save the file as Fixlist.txt and save it to your desktop .
    start
    C:\ProgramData\FullRemove.exe
    C:\Windows\Tasks\SA.DAT
    S3 tmlwf;
    S3 tmwfp;
    end

    Download a new copy of Farbar Recovery Scan Tool x64
    and save it to your desktop
    Right-click on FRST64.exe choose
    When the tool opens click Yes on disclaimer.
    Press the FIX button .
    Once done it will create a FIXLOG.txt file on your desktop . Upload the log with your reply .

    Restart PC

    When you get back into Windows . Run ESET Online Scanner

    On
    Hold down Control and click on ESET Online Scanner to open ESET OnlineScan in a new window
    Click the button
    Check YES, I accept the Terms of Use.
    Click the Start button.
    Accept any security warnings from your browser.
    Under scan settings, check "Scan Archives" and "Remove found threats"
    Click Advanced settings and select the following:
    ° Scan potentially unwanted applications
    ° Scan for potentially unsafe applications
    ° Enable Anti-Stealth technology
    ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    When the scan completes, click List Threats
    Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Click the Back button.
    Click the Finish button.
    On or
    Click on http://download.eset.com/special/eos...taller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    Right click on choose on your desktop
    Check YES, I accept the Terms of Use.
    Click the Start button.
    Accept any security warnings from your browser.
    Under scan settings, check "Scan Archives" and "Remove found threats"
    Click Advanced settings and select the following:
    ° Scan potentially unwanted applications
    ° Scan for potentially unsafe applications
    ° Enable Anti-Stealth technology
    ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    When the scan completes, click List Threats
    Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Click the Back button.
    Click the Finish button.
      My Computer


  6. Posts : 13
    Windows 7 Ultimate
    Thread Starter
       #16

    That took some time, but it did find some more it seems.
    Attached the files again.
    Explorer.exe 20% cpu usage when idle Attached Files
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #17

    How's the PC running ?
      My Computer


  8. Posts : 13
    Windows 7 Ultimate
    Thread Starter
       #18

    Oh wow, after you asked that. I restarted the laptop and went to check the CPU usage.
    It's now like 0% when idle!

    Thanks so much for all your help.

    If there's anything I can do to return the favor, please do tell.
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #19

    No just a thank you would be great
      My Computer


  10. Posts : 13
    Windows 7 Ultimate
    Thread Starter
       #20

    Me and my sister thank you
      My Computer


 
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