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Windows 7: Windows 7 broken

27 Jun 2013   #1

Windows 7 Home Premium 32bit
Windows 7 broken

Hello, my Win7 HP 32bit got broken days ago: it seems processes can't write to disk as they want.
I hope this is a sw problem and I'm planning to install a clean 64bit Win7, but I would like to be sure it's not an HD failure.

I tried a chkdsk, well... the windowed version I mean, checking "bad sectors scan", it said it will set for next reboot but it didn't in facts.
I tried setting the disk dirty with fsutil, chkdsk run at reboot but skipped che sector scan, so I'm not sure about HD health.

I'm looking for some way to force the sector scan, any suggestion welcome.

In the meanwhile, I found these error in the windows app log (sorry for Italian, I'll put an English x64! :) ), do you know that they are?

Thank you!

Bucket errato , tipo 0
Nome evento: WindowsWcpOtherFailure3
Risposta: Non disponibile
 Firma problema:
P1: 6.1.7601
P2: base\wcp\sil\merged\ntu\ntsystem.cpp
P3: Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysReadFile
P4: 2155
P5: c0000017
P6: 0x649e6b12
 File allegati:
 I file potrebbero essere disponibili qui:
 Simbolo analisi: 
Nuova ricerca di soluzioni: 0
ID rapporto: 29a5d966-dedb-11e2-aba1-00238be5baf5
Stato rapporto: 4

My System SpecsSystem Spec
27 Jun 2013   #2

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More

run cmd as administrator, type chkdsk /r
My System SpecsSystem Spec
27 Jun 2013   #3

Windows 7 Home Premium 32bit

But it complains it has to run at boot and then it does not!
My System SpecsSystem Spec

27 Jun 2013   #4

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More

My System SpecsSystem Spec
27 Jun 2013   #5
Microsoft MVP


Test your HD with the HD maker's HD Diagnostic extended CD scan to determine with certainty its condition.

Then as suggested follow up with Disk Check run from the Win7 DVD System Recovery Options or Repair CD Command Line .

If these check out you can rescue your files and do a Clean Reinstall - Factory OEM Windows 7 following the steps in the tutorial to get a perfect install.
My System SpecsSystem Spec
28 Jun 2013   #6

Windows 7 Home Premium 32bit

Thanks for suggestions.

My HD is from Hitachi: I downloaded their software, but the HD does not show in the window.
I run chkdsk /r from a recovery command line and it showed 0 errors.

I now feel confident the HD is ok, so I'm going the reinstall route to upgrade from 32bit to x64, but I won't erase my partition, I'll use it as it is, as I have no space/bandwidth to backup all my data: that should be "clean" enough, no?
My System SpecsSystem Spec
28 Jun 2013   #7

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More

I am a big fan myself of formatting the drive when doing a new installation (part of the whole clean installation process). you less likely to have any issues. But if you dont have any place to back up to. then i suppose you have no choice. but if i were you, i would get an external hard drive soon
My System SpecsSystem Spec
28 Jun 2013   #8

Windows 7 Home Premium 32bit

Well, I have a NAS on the LAN where the main data already are, but it will take ages to download the whole package after re-installing with my 100Mbit switch. I could directly link it to the notebook to use Gbit ports, but it looks to me that keeping the partition won't affect the new installation: I read the old windows directory will be renamed and the new one will be clean...
I'll move \Users and \Programs content away from where they are now and then moving what's useful back to their positions.

Don't you agree?
My System SpecsSystem Spec
28 Jun 2013   #9

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More

if the installation is successful. then i wouldn't worry about it too much. I like doing things the old fashion way to avoid any issues with a partition. but if you feel confident that there is nothing wrong with your partition, i don't see why not to do it your way
My System SpecsSystem Spec
28 Jun 2013   #10
Microsoft MVP


You must choose your partition during install and that partition will be overwritten by the new install. So you'll need to move all data off of it. Then I would use the drive options in Step 7 of Clean Install Windows 7 to format the partition.

If you move your data to another partition and don't touch it during reinstall then it should be safe, but this is not guaranteed and data should always be backed up externally anyway in case of HD failure.

You can also consider a more modern backup to the cloud, one which also sync's your devices as the same time as shown in

The correct way to reinstall is to back up your files and everything else outlined in Clean Reinstall - Factory OEM Windows 7 so that nothing is missed, then delete all partitions during install to create and format New as you wish.
My System SpecsSystem Spec

 Windows 7 broken

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