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Windows 7: svchost.exe high CPU - sigmatel problem or other?

29 Oct 2009   #11


Quote   Quote: Originally Posted by jeannibordelli View Post
Any actions I need to perform to solve this problem?
Sorry Jeanni. It's been busy :)

The "symbols" thing doesn't seem to have been successful, but the thread stacks tell me most of what I need to know.

It looks like the "IP Helper" service is the one whose threads are consuming processor time, and they're in some sort of tight loop reading network adapter details from the registry. Suggestions:

1) Test what happens with your anti-virus software completely uninstalled (disabling it is not enough). It's possible that the issue is caused by over-zealous AV.

2) Try living with the IP Helper service disabled (not just "stopped"). Even if that works, it's just masking the underlying issue, whatever it may be, but perhaps you won't miss the service enough to care.

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 svchost.exe high CPU - sigmatel problem or other?

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