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r windows 7 freezing up randomly?
I Searched though many threads has anyone come up with a solution for windows 7 freezing up randomly?
thanks
I Searched though many threads has anyone come up with a solution for windows 7 freezing up randomly?
thanks
We would need more info . Lets see something
Click here DDS
Click on Download Now button
When the download is complete . Drag the DDS program from the Downloads folder to your Desktop
Double click the DDS icon on the Desktop then click the Run button to run the tool.
Place a check next to attach.txt and click Start . When done, DDS will open two logs
- DDS.txt
- Attach.txt
Save two logs onto your desktop and upload them with your reply
How To Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
Uninstall RegCurePro
Then run
AdwCleaner
Click here AdwCleaner
Click on Download Now button
Save to the Desktop
Right-click on AdwCleaner.exe and choose
Click on Delete and confirm the prompt.
Your computer will be rebooted automatically. A text file will open after the restart.
Upload the log : The log file is at C:\AdwCleaner[Sn].txt
Download Junkware Removal Toolkit
Click here Junkware Removal Tool to download
Drag the JRT.exe from the Downloads folder to your Desktop
Right click JRT.exe and choose
Once done upload the JRT.txt file
textttttttttttttttttttttt
Run Malwarebytes
Download Link MalwareBytes
When the installation is done uncheck Enable free trial of Malwarebytes (see image below )
Update the definitions and do a full scan
On the Scanner tab:
Make sure the "Perform Full Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.
Log looks like this : mbam-log-yyyy-mm-dd
Log located :
C:\Users\{Your UserName}\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs or C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs
Malwarebytes Anti-Malware 1.75.0.1300
Malwarebytes : Free anti-malware download
Database version: v2013.08.10.04
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16635
kevin :: KEVIN-PC [administrator]
8/10/2013 3:57:24 PM
mbam-log-2013-08-10 (15-57-24).txt
Scan type: Full scan (C:\|G:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 345630
Time elapsed: 40 minute(s), 47 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 2
HKLM\SOFTWARE\Mozilla\Firefox\Extensions\{C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD} (PUP.Optional.SweetPacks) -> Data: -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Mozilla\Firefox\Extensions|{C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD} (PUP.Optional.SweetPacks) -> Data: C:\Program Files\Updater By SweetPacks\Firefox -> Quarantined and deleted successfully.
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 1
C:\Users\kevin\Downloads\SetupImgBurn_2.5.8.0.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
(end)