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Windows 7: User Accounts

31 Aug 2013   #51
tyler4402

Windows7 Pro SP1 64 bit
 
 

Ok, Thanks L B


My System SpecsSystem Spec
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31 Aug 2013   #52
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Tyler your log was checked by my expert friend and things seem to be Okay.
I'm going to read through the completed thread again and see if I can pick up some ideas.
My System SpecsSystem Spec
31 Aug 2013   #53
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Well I have found some troubling things.
Something is taking control of admin. and not allowing you to do the things needed to be done. That is normally a infection blocking you and possibly browsers also. These infections do this to stop you from getting help to remove the infection.
Things I have found.
keyscrambler.exe File Diagnosis Information - SpyDig

What Is keyscrambler.exe
The keyscrambler.exe file is a malicious file related to spyware.

driverscanner.exe Windows process - What is it?

I also found you are using IObit programs. Not a good thing. Those programs could of also took control of admin. I highly recommend never using anything from IObit. NEVER.
I also noticed you have Avast and Comodo installed at the same time.
Their are probably more that I have missed.
In my opinion the only way to be sure your computer will work the way it should would be a Clean Install. My reasoning is simple. If one takes the time to remove all this junk you would still have to fix the damage the junk has caused which could take forever and you still wouldn't really know if everything was removed and problems fixed.

Because all these infections have been in your system I recommend changing all passwords to all sites and all banking, credit card, ect.
**Their is a good chance your passwords and identification could of been stolen. **
Please remember that anything you have made or have connected to this computer could also be infected.
Example:
*Back ups
* Burnt C/D or DVD
* USB any thing such as Thumb Drives, Memory sticks, External drives, ect.
This is what I have in mind.
By Brink:
Clean Install Windows 7

Here is another option
By Greg:
Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
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01 Sep 2013   #54
tyler4402

Windows7 Pro SP1 64 bit
 
 

Hi LB, Thanks for your time, I have only just seen post 53 so now I can explain a few things for you.

The IObit is a prog called > Smart-Defrag, I have used it for Oh must be 5 years and it works very well, although I also have Puran-Defrag which was recommended by a Tech person, and I can also use if needed, but it will have to be good to work better than Smart Defrag.

The SpyPig is an email tracking system which is not installed and the link to the SpyPig program is in my Favourites folder and I haven't downloaded it yet.

Driver Scanner is another driver update prog from Uniblue I found it in I:\ProgramData\Uniblu\ but the driverscanner folder was empty, so I zapped the Uniblue folder.

The KeyScrambler is anti Keylogger prog which starts on boot up and encripts my keystokes data, some info on it can be found here QFX Software - Anti-Keylogging Software and More

I also have > Trusteer Endpoint Protection, which was recommended by my bank, it will not let you use PW's etc which are similar to those used in your online banking.
The PC is running much better now, and I can use the programs which told me that I must be an Administrator to use them, I am suprised however that you are down on IObit as I have used it for many years. Best regards Robert.
My System SpecsSystem Spec
01 Sep 2013   #55
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

IOBit software is mostly stolen Intellectual Property masquerading as legitimate.
It is also mostly pretty useless, if not actually dangerous (ASC is in the latter category).
I would recommend avoiding installing or using such software.
My System SpecsSystem Spec
01 Sep 2013   #56
tyler4402

Windows7 Pro SP1 64 bit
 
 

Hi Noel, thanks for the info, I have uninstalled Iobit SmartDefrag and set up Puran Defrag.
What is a ASC ?? regards Robert.
My System SpecsSystem Spec
01 Sep 2013   #57
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

My System SpecsSystem Spec
02 Sep 2013   #58
tyler4402

Windows7 Pro SP1 64 bit
 
 

I have tried ASC on two occasions a long time ago, and always had some sort of problem with my PC, can't remember what they were but I always put it down to installing ASC, and I think it was quite hard to get rid of, so I will find it easy to stay away from IObit products, and as you suggest I will do a bit of research to see what people think of IObit etc. Thanks Robert.
My System SpecsSystem Spec
05 Sep 2013   #59
tyler4402

Windows7 Pro SP1 64 bit
 
 

The PC seems ok now so many thanks for your help, regards Robert.
My System SpecsSystem Spec
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