User Accounts

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  1. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #11

    Login to the Built-in Administrator account

    Open Computer Management Right-click on Computer, and select Manage

    Go into Local Users and Groups, click on Groups, then double click Administrators

    Click on the Add button

    Insert your user name , then click on Check Names

    click OK
      My Computer


  2. Posts : 83
    Windows7 Pro SP1 64 bit
    Thread Starter
       #12

    Hi VistaKing Sorry not sure what you mean by this "Login to the Built-in Administrator account?" I must be missing something there. (this is what I did)
    I opposite clicked on computer and opened up the computer management box & clicked on Groups and then double clicked on Aministrators then added Robert, rebooted and tried to use my Auslogics prog and again got the message that I need to be an administrator to use it, so I went through the process again, my name was added underneath Administrators so I clicked & highlighted it and then clicked Ok, and access was denied, thanks for your patience
      My Computer


  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #13

    You have a user account by the name of Administrator ? Correct ? That is the built-in Administrator account that is hidden by default. You would have to turn it on by activating it in an a Elevated command prompt .

    Lets see something

    Open up an Elevated Command Prompt. Click on in type CMD . Right click on CMD under Programs (1) choose . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

    Paste the highlighted text below

    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /s > %userprofile%\Desktop\UserAccounts.txt

       Tip
    Right click inside the Command Prompt and select Paste


    Upload the UserAccounts.txt file . It should be on your desktop
      My Computer


  4. Posts : 83
    Windows7 Pro SP1 64 bit
    Thread Starter
       #14

    Hi again VistaKing, I didn't realise that I had to oposite click on the CMD icon, I did so this time, which opened up the menu with "Run as Administrator" at the menu top, which I clicked on & that opened the Black win\Sys32\ cmd.exe box, in which I pasted your highlighted text, there was no User Access Control window or Yes button, after this I did find a txt file on the Desktop appended below.
    Sorry I could not find a way to append the file so I highlighted it and pasted it/ Regards Robert.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
    ProfilesDirectory REG_EXPAND_SZ %SystemDrive%\Users
    Default REG_EXPAND_SZ %SystemDrive%\Users\Default
    Public REG_EXPAND_SZ %SystemDrive%\Users\Public
    ProgramData REG_EXPAND_SZ %SystemDrive%\ProgramData

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18
    Flags REG_DWORD 0xc
    State REG_DWORD 0x0
    RefCount REG_DWORD 0x1
    Sid REG_BINARY 010100000000000512000000
    ProfileImagePath REG_EXPAND_SZ %systemroot%\system32\config\systemprofile

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19
    ProfileImagePath REG_EXPAND_SZ I:\Windows\ServiceProfiles\LocalService
    Flags REG_DWORD 0x0
    State REG_DWORD 0x0

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20
    ProfileImagePath REG_EXPAND_SZ I:\Windows\ServiceProfiles\NetworkService
    Flags REG_DWORD 0x0
    State REG_DWORD 0x0

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3619600033-2495703809-3358291532-1000
    ProfileImagePath REG_EXPAND_SZ I:\Users\Robert
    Flags REG_DWORD 0x0
    State REG_DWORD 0x0
    Sid REG_BINARY 010500000000000515000000A1B6BED7016BC1944C762BC8E8030000
    Migrated REG_BINARY 603371465919CD01
    ProfileLoadTimeLow REG_DWORD 0x0
    ProfileLoadTimeHigh REG_DWORD 0x0
    RefCount REG_DWORD 0x1
    RunLogonScriptSync REG_DWORD 0x0

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3619600033-2495703809-3358291532-1003
    ProfileImagePath REG_EXPAND_SZ I:\Users\UpdatusUser
    Flags REG_DWORD 0x0
    State REG_DWORD 0x0
    Sid REG_BINARY 010500000000000515000000A1B6BED7016BC1944C762BC8EB030000
    Migrated REG_BINARY 50DB99445919CD01
    ProfileLoadTimeLow REG_DWORD 0x0
    ProfileLoadTimeHigh REG_DWORD 0x0
    RefCount REG_DWORD 0x1

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3619600033-2495703809-3358291532-500
    ProfileImagePath REG_EXPAND_SZ I:\Users\Administrator
    Flags REG_DWORD 0x0
    State REG_DWORD 0x100
    Sid REG_BINARY 010500000000000515000000A1B6BED7016BC1944C762BC8F4010000
    ProfileLoadTimeLow REG_DWORD 0x0
    ProfileLoadTimeHigh REG_DWORD 0x0
    RefCount REG_DWORD 0x0
    RunLogonScriptSync REG_DWORD 0x0

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415
    ProfileImagePath REG_EXPAND_SZ I:\Users\DefaultAppPool
    Flags REG_DWORD 0x1
    State REG_DWORD 0x0
    Sid REG_BINARY 010600000000000552000000E29C36B3138F4819EC090A682F26612F5FD1B2EE
    ProfileLoadTimeLow REG_DWORD 0x0
    ProfileLoadTimeHigh REG_DWORD 0x0
    RefCount REG_DWORD 0x1
    User Accounts Attached Files
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #15

    I:\Users\Administrator <=== Built-in Administrator account

    I:\Users\Robert <=== this is your account


    Login to the Built-in Administrator account

    Open Computer Management Right-click on Computer, and select Manage

    Go into Local Users and Groups, click on Groups, then double click Administrators on the right side

    Click on the Add button

    Type in Robert , then click on Check Names

    click OK
      My Computer


  6. Posts : 83
    Windows7 Pro SP1 64 bit
    Thread Starter
       #16

    Hi again, yes I followed that ok, because I have done it previously, after clicking on > Groups "Administrators" clicking on administrator and adding Robert & clicking check names which shows as the computer name BLACKBESSS\Robert showing below Administrator, I next click Ok or Apply and still get the Red X and "Access denied"
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #17

    Farbar Recovery Scan Tool


    32-bit Version OS Farbar Recovery Scan Tool <==== Download Link

    Drag the FRST.exe from the Downloads folder to your Desktop

    Right click on FRST.exe and choose

    When the tool opens click Yes on the disclaimer window .
    Press Scan button.


    Please upload both logs in your reply.(FRST.txt and Addition.txt)

    FRST.txt and Addition.txt will be on the Desktop

    Upload a File
    Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #18

    Are you using IIS ? Reason I ask cause of this user
    I:\Users\DefaultAppPool
      My Computer


  9. Posts : 83
    Windows7 Pro SP1 64 bit
    Thread Starter
       #19

    Hi VistaKing, Hope I have done this correctly, and for your information the reason why my Hdd is labled I:\ it's because I have three hdd's in the PC and when I installed the drive the PC just gave it the identification I
    User Accounts Attached Files
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #20

    Run these two programs

    AdwCleaner

    Click here AdwCleaner

    Click on Download Now button

    Save to the Desktop

    Right-click on AdwCleaner.exe and choose

    Click the Scan button then click Clean button

    Upload the AdwCleaner[Rn].txt in your reply.

       Note
    The log file is at C:\AdwCleaner


    Junkware Removal Toolkit

    Click here Junkware Removal Tool to download

    Drag the JRT.exe from the Downloads folder to your Desktop

    Right click JRT.exe and choose

    Once done upload the JRT.txt file
      My Computer


 
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