User Accounts

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  1. Posts : 83
    Windows7 Pro SP1 64 bit
    Thread Starter
       #31

    Hi again, Uninstall of the adobe software . > That is by passing the activation server for adobe software ? sorry I din't understand that bit.
    When I open "Programs and features" I have 4 Adobe programs showing Adobe Air,Adobe flash player 11 active X, and Adobe flash player 11 plugin, Adobe Reader and Adobe shock-wave player 11.6 not sure what they are all for, but BBC I-player prompted me to install one of them in order to work.
    When I try to uninstall Adobe Air nothing happens, and I can't use my Uninstall programs because I am not the Administrator,
    I think we need a prog like HJT to delete the strings, regards Robert.
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #32

    Copy and paste the code below into Notepad. To open Notepad, click on . Inside type notepad and then press <ENTER> button .

    Code:
    @Echo off
    pushd\windows\system32\drivers\etc
    attrib -h -s -r hosts
    echo 127.0.0.1 localhost>HOSTS
    attrib +r +h +s hosts
    popd
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    netsh winsock reset all
    netsh int ip reset all
    cls
    echo Script finished.
    pause
    del %0
    In Notepad, click File and then Save. Type reset.bat inside file name section . Change Save as Type to All Files, and then save the file to your desktop. After the file is saved, right click on the RESET.bat choose . Once it's finished running, restart your computer.
      My Computer


  3. Posts : 83
    Windows7 Pro SP1 64 bit
    Thread Starter
       #33

    activate.adobe.com, I'v looked for it and cannot see it in the FRST file, if I saw the HKEY or path I might be able to find it using regedit and delete it from there.
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #34

    The Adobe.com is inside your Hosts file . Did you to Post 32
      My Computer


  5. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #35

    It's right there (highlighted):

    User Accounts-capture.png
      My Computer


  6. Posts : 83
    Windows7 Pro SP1 64 bit
    Thread Starter
       #36

    Hi Guys
    having trouble getting back to you, the PC will not shut down now but will start in safe mode, after some time I got it to start normally and can use the site at the moment, as I said earlier on the welcome screen is also a Administrator log-in icon, I have tried that but I can't register my email as the keyboard is not English and the @ will not show in my email address.
    I did the process as in post 32 but the PC would not reboot neither would any of the task bar buttons work, I had to use the power switch.

    Ps... Just tried again and after running the reset, I again clicked on Restart and the PC would not shut down, I used the reboot button on the PC which gave a black screen for several mins then it started loading windows.
    If its any help the link "Change User Account Control Settings" in Control >Panel Home < does not work, its as though something is stopping me from making any changes.
    Re the hosts file, do I have to find it and remove the Activate.Adobe.com prog, instructions how would be helpful, bareing in mind I can't use the uninstall programs as I am not logged in as Administrator
    Last edited by tyler4402; 24 Aug 2013 at 09:45. Reason: More info
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #37

    Try this


    Copy and paste the code below into Notepad. To open Notepad, click on . Inside type notepad and then press <ENTER> button .

    Code:
    @Echo off
    pushd\windows\system32\drivers\etc
    attrib -h -s -r hosts
    echo 127.0.0.1 localhost>HOSTS
    attrib +r +h +s hosts
    popd
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    netsh winsock reset all
    netsh int ip reset all
    cls
    echo Script finished.
    pause
    del %0
    In Notepad, click File and then Save. Type reset.bat inside file name section . Change Save as Type to All Files, and then save the file to your desktop. After the file is saved, right click on the RESET.bat choose . Once it's finished running, restart your computer. Check to see if your Internet connection is restored.
      My Computer


  8. Posts : 83
    Windows7 Pro SP1 64 bit
    Thread Starter
       #38

    Hi again, I have run the latest reset.bat file and as the last time the PC would not reboot and after the shutting down screen had been showing or buffering for 5 mins I realized that it was not going to shut down so I used the reset button on the PC which started the reboot, but again after the black screen had been showing for a good 5 mins I pressed Ctl Alt +Del and the Windows Error Recovery screen came on and I clicked "Normal Start and the PC loaded windows.
    There does not seem to be a prob with the Internet connection just the shut down and start up, and the original prob of not being allowed to use my programs because I am not a Administrator, Regards Robert.
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #39

    What account are you logged in now ?

    Do post 11 in the builtin Administrator account . The account " Administrator "
      My Computer


  10. Posts : 83
    Windows7 Pro SP1 64 bit
    Thread Starter
       #40

    Hi, just done that again, there was no Check Names button on the Admin Properties Box, after adding my name the Error stated "Error while attempting to save properties for group administrators on computer Black Bess". Thanks Robert.
    Ps just found "Check Names" in Select Users" but the result was the same error
      My Computer


 
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