Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Freezing randomly when web browsing

10 Sep 2013   #1

Windows 7 Ultimate x64
Freezing randomly when web browsing

My laptop randomly freezes when I browse websites. When I use chrome it shows the loading circle on the tab, but then suddenly freezes while loading the site with a half circle. I've also tried FireFox, but the same thing happens. For example, one site that always freezes is tomshardware and at times even Facebook and maybe sometimes Google searches that has alot of images.

I have to power off the computer with the power button and boot it up again every time it happens. I updated everything on windows update and my antivirus is updated and I tried scanning, but there was nothing. I've tried updating Java also. What could be the problem?

My System SpecsSystem Spec
10 Sep 2013   #2
Windows Sniper

Windows 8.1

Do a speed test for us buddy? It could be your connection is not that good.

Can be found here : by Ookla - The Global Broadband Speed Test

Also are you Wireless, or are you connecting straight into your router/switch with a cable?

Could Be a range of things. So let us know!
My System SpecsSystem Spec
10 Sep 2013   #3

Windows 7 Ultimate x64

I'm on wireless using a Sony VAIO VGN-NW228F and I am only 2-4 feet away from the router.

Here's the speed test:

I don't think it's the internet connection, but ask away.
My System SpecsSystem Spec

11 Sep 2013   #4

Windows 7 Ultimate x64

Actually, it freezes and then takes about a minute to unfreeze. I might have not waited long enough. Still, it's strange for it to take that long.
My System SpecsSystem Spec
11 Sep 2013   #5

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

My System SpecsSystem Spec
12 Sep 2013   #6

Windows 10 Pro

There many things that can be at fault here.
Are your video drivers up to date?
Have you tried deleting all your web cache?
What security software do you use?
Does it freeze when playing games, doing anything particularly demanding?
My System SpecsSystem Spec
12 Sep 2013   #7

Windows 7 Ultimate x64

I will try the Hotfix when I start using the laptop again.

- I had a feeling it would be the video drivers, but I'll check the video drivers later. I was hoping I didn't have to install anything.
- Yes, I've tried completely clearing the web cache, but it still had the same problem.
- I use just use MSE.
- Graphic card is integrated Intel graphics so I don't game on it. I was only using a web browser and I've also tried FireFox, but it still had the same problem.
My System SpecsSystem Spec

 Freezing randomly when web browsing

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 - Randomly freezing whilst browsing with Firefox?
Windows was regularly freezing my system. The issue could be solved by rebooting only 1) Windows 7 x64 and drivers: were and still are uptodate 2) SFC /scannow: reported no issues 3) Memtest86: reported no issuess 4) Emsisoft Internet Security/MBAM combo: no malware (even after an extra...
Browsers & Mail
Computer freezing while browsing/typing on the internet.
Basically my computer only freezes when I'm on the internet or typing in a text field like google/address bar. Never when I'm playing modern games like Counter Strike GO, Civ V, Sim City, or other new games like that. It has froze a couple times while using a music production software like Sonar X2...
BSOD Help and Support
BSOD/Freezing when browsing the internet and playing videogames
Hey guys, This has been going on for over a year now. Every time I play video games on my computer, it freezes for a while, and the message 'NVIDIA display driver has stopped working and has successfully recovered' will appear. Other times it will freeze for a long time and I have to restart the...
BSOD Help and Support
Random freezing during browsing or work
Hi Everyone, My notebook is haunted. There is an issue I have been having with my notebook for a while, that I have tried everything to troubleshoot and solve, but nothing works. Recently, there was an interesting development. In short the notebook freezes randomly, while I am working...
General Discussion
BSOD and freezing during gaming/browsing.
Windows 7 x64 Professional Originally installed OS Full Retail Bought from roommate and replaced his hard drive with a brand new hard drive (2 weeks). He never had any issues with freezing or BSOD. We've reseated all hardware, completely removed dust, temperatures are consistently between...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:58.
Twitter Facebook Google+