ram issues after adding 4 gb

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  1. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #11

    Remove the check mark from max memory and reboot.
    Then look at your memory.
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  2. Posts : 10
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    when i do that it will not boot. Tries to load windows repair but will not do that either. Then have to hold power button to shut off, remove on stick of ram, doesnt seem to matter which and then restart.
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  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #13

    That is very odd. As you can see in my picture (post #8) their is no check mark in either box and I have this.

    ram issues after adding 4 gb-resource-monitor-ram.png

    Are you sure both sticks of ram are the same?
    Same serial numbers, speed, volts and bought as a pair at the same time.
    Are you also sure that the bios are set a default?
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  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #14

    From you post #4. I don't understand this.

    ram issues after adding 4 gb-memory-problem-9-20.png

    Mine looks like this.

    ram issues after adding 4 gb-my-cpuz-memory-9-20.png

    Do you get the same ram reading on battery and when plugged into the wall socket? I'm not a laptop person and I'm running out of ideas.
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  5. Posts : 10
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #15

    do you have three sticks of ram in your system? I don't really know what else to try neither. My desk top isn't like this. Think it is an HP thing more than anything. I had a dell lap top before and it just took ram and allocated it itself when i added to it.
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  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #16

    Can you give me one of these. Might show something.

    ram issues after adding 4 gb-w7-system-boot-9-21.png

    You could also compare your settings with the other computer you have.

    You do not need to select or set max memory or any kind of memory in Windows 7in any way shape or form. Where ever you have been changing memory settings I would suggest setting it to default and let Windows 7 take care of memory, page filing and the like. I would also suggest if you have any programs that adjust/changes/ or any thing else with ram/memory to remove such programs.
    2 and 2 is not adding up to 4.

    Did you have this problem before you updated the bios?
    Is the bios set to default settings?
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  7. Posts : 10
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #17

    the only place i changed ram settings is on the advanced tab on memory in msconfig. if i uncheck max memory the computer will not boot unlrss i remove one stick of ram. i am thinking the other slot is messed up, or it doesnt like 8 gig.
    it looks right with one stick.
    Attached Thumbnails Attached Thumbnails ram issues after adding 4 gb-capture1.png   ram issues after adding 4 gb-capture2.png  
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #18

    jabarker76 said:
    am thinking the other slot is messed up, or it doesnt like 8 gig.
    it looks right with one stick.
    The only way to tell is to run a thorough RAM test using MemTest86+ - run a minimum of 8 passes which will take a few hours.

    RAM - Test with Memtest86+
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #19

    Thanks Golden I was looking for the MEMORY + every where except Tutorials.

    @ jabarker76 If you swap the stick of ram you got the picture in post #17 with the other stick of ram and you still get the picture like the one in #17 indicates the ram modules are good and it's the motherboard slot is bad. As long as things are set to default.
      My Computer


 
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