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#11
Hi SarahThom,
Thanks for your reply. I understand we are sending out the USB recovery key for your system.
You should be able to re-install windows using the recovery USB key. However, please mark the bootable partition as active if you have a bootable disc:
Partition - Mark as Active
If you have an access to a different system you can create a system repair disc to perform the same:
System Repair Disc - Create
Keep us posted with the results so we can advise you further.