CHKDSK Stuck on same file during stage 4/5 for 15+ hours

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  1. Posts : 5
    Windows 7 Professional 64bit
       #1

    CHKDSK Stuck on same file during stage 4/5 for 15+ hours


    Hi,

    Thanks for your time and help in advance. Here's what happened:

    I've been getting some corrupted files on download, especially when using a DL program called JDownloader; some people in related forums mentioned that checking the disk via CHKDSK solved the problem, and I decided to do a check on my data partition (D:\). My OS and all system files are on partition (C:\) of the same 1TB HDD. I've run chkdsk on the C: partition before with no issues, but first time running it for the D: partition.

    I knew that CHKDSK would take a while to run, so I left it alone. But when I came back to check, it had been stuck on

    CHKDSK is verifying file data (stage 4 of 5)...
    10 percent complete. (20162 of 47600 files processed)
    The previous stages were all reported as completed and no error is shown. It has been stuck on this particular file (20162 of 47600) for at least 15 hours now--since I came back to check on it, I don't know how long it's been stuck there before I came to check.

    More importantly, the HDD activity light is not blinking at all. However, the HDD is still spinning (I checked by opening the case and feeling the HDD's vibration). It doesn't appear to be making any of the read/access sounds that it usually makes, however.

    Some additional info:
    - Everything, other than the download/corrupt file problem I mention above, had been running smoothly. I had no reason to suspect any HDD issues; wanted to run CHKDSK just to figure out if it is the cause of the corrupt downloads.
    - I partitioned the 1TB partition into two equal portions. This particular partition (D:\) has about ~120GB free space left.

    Please let me know what I should do in this circumstance. I'm tempted to reset the computer but fear aborting CHKDSK would cause issues. I don't mind waiting, but with the HDD light not blinking at all, I fear that even if I keep waiting it will just continue to be stuck at that point.
      My Computer


  2. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello and welcome Ian try these in this order to eliminate stuff any rubbish the last three thorw up get rid of.

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html


    http://www.superantispyware.com/

    http://www.malwarebytes.org/products/malwarebytes_free/

    http://www.bleepingcomputer.com/download/adwcleaner/

    (download from bleeping computer)
      My Computer


  3. Posts : 5
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Thanks for the reply; sorry if I don't fully understand your suggestion, but it doesn't seem to address my immediate problem. By now CHKDSK has been stuck on that same file for 24+ hours. Do I abort it or keep on waiting it to finish? What kind of damage could I cause if I abort it?
      My Computer


  4. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Well I would go ahead and abort it the other scans were the normal stuff I always use the SFC is the other Windows check the others obviously for malware.

    Can you send a pic of the disk management as in the pic
    Attached Thumbnails Attached Thumbnails CHKDSK Stuck on same file during stage 4/5 for 15+ hours-manage.png  
      My Computer

  5.    #5

    Yes, abort the test.

    Test your HD to see if there's something more serious with the maker's HD Diagnostic
    extended CD scan, or Partition Wizard CD Partition surface test

    Then try again but run Disk Check Option 3 from the Win7 disk or System Repair Disk Command Line, or Partition Wizard Check File System

    Each of the scans John linked you before are also important to know if you have infection, spyware or damaged System files. I would also run them.
    Last edited by gregrocker; 27 Oct 2013 at 10:43. Reason: Added PW links
      My Computer


  6. Posts : 5
    Windows 7 Professional 64bit
    Thread Starter
       #6

    Great, I will do those and get back to you. Thanks!
      My Computer


  7. Posts : 21,007
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #7

    In addition to Gregs suggestions Ian you can check the physical surface of the disk with Partition Wizard see pic Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition. - very handy tool mate and has new tools added now.
    Attached Thumbnails Attached Thumbnails CHKDSK Stuck on same file during stage 4/5 for 15+ hours-test.png  
      My Computer


  8. Posts : 1,045
    Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
       #8

    +1 on running Partition Wizard. I had a similar issue, chkdsk would freeze near the end of the test when it encountered a bad sector, it did this repeatedly. I ran PW surface check, did the repair and it fixed the problem, the hdd has been perfect since then.
      My Computer


  9. Posts : 5
    Windows 7 Professional 64bit
    Thread Starter
       #9

    Sorry for getting back to you guys so slowly; I've done all of the things you guys suggested, and none of the scans found any problems (though adwcleaner did find a bunch of tracking cookies and removed them).

    I've also attached of the disk management screen as requested. I did a Partition Wizard CD Partition surface test and it found no errors. I also ran Western Digital's HD diagnostic tool, and it also found no errors.

    I have not yet done the suggested HD Diagnostic extended CD scan -- just because I don't have any blank CDs handy to burn a boot disk, but will do so as soon as I get some.

    Also, recently I noticed that the HDD chatter/clicking has been getting louder. I don't know if this is just because I'm becoming more self-conscious of the HDD noise. The chatter is loudest during boot-up, and it'll also occur from time to time while I'm using the computer. I'm not sure how to describe it (maybe almost like a scratching sound?), but it def doesn't sound normal in my opinion.

    CHKDSK Stuck on same file during stage 4/5 for 15+ hours-disk_management.png
      My Computer

  10.    #10

    Please follow the steps in Disk Management - Post a Screen Capture Image so that we see all columns and don't have to guess which is the Active partition. Until we know the Active flag is there (since you hid it by not maximizing the window) we can't even tell you its correct.

    If you're sure the HD is making the noise then I'd do the bootable CD scan although you'll have to use Seagate Seatools because Western Digital hasn't posted theirs up for some time now. Burn to CD using Windows Image Burner. There is also WD scan on Hirens Boot Disk.
      My Computer


 
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