Computer is freezing at random time

Hello Tavish,

Is Internet Explorer affected, as well?

This could be Virus or Malware related.

Are you experiencing odd behavior anywhere else on your system?

When did you first notice the issue with GC?

Did you downloaded anything just before the issue started?

Accept a popup update, or open email from an unknown source?

John

McTavish said:

Just because of this annoying problem i became fed up and few days before i downloaded an app named "speedupmypc".exe for checking registry errors and any other performance related issues, i just tried to fix this on my own... but it didnt help me significantly as it was a just a free version..it showed few hundreds of errors but fixed only 1 or 2...

This is a problem.

Download Malwarebytes anti malware and do a full system scan

McTavish said:

Well John,IE seems to be okay till now,it is not freezing like google chrome... i mean till now i am not noticing any problem with IE... seems to be okay

this problem actually started from using facebook... i dont accept any pop up s or any other kind of facebook apps too often.. but i noticed that whenever i used to log out of my profile then it did hang up for few seconds and during that period nothing i could do.. i also checked the System MOnitor just immediately after system comes to unfrozen state from frozen state.. and i found that there my CPU usages is going up to 100% for few brief moment.. and during that time i just cant even move the mouse pointer on my desktop.. but it is for short duration but it happens consistently...previosly my system used to freeeze only during loging out from facebook but it is happening every now and then.. not just facebook,whenever i surf.

Just because of this annoying problem i became fed up and few days before i downloaded an app named "speedupmypc".exe for checking registry errors and any other performance related issues, i just tried to fix this on my own... but it didnt help me significantly as it was a just a free version..it showed few hundreds of errors but fixed only 1 or 2...

but it installed AVIRA search bar.. in GC.. which i later uninstalled during uninstallation of the app.

currently i have neither of them.. I have been using Quickheel Guardian Antivirus and it is regularly updated..i have run it for MALWARE and Virus Check.. but it found nothing


if you can give me any fix it will be of much help for me.. THanks in Advance..

Hello McTavish,

Your PC can get infected from sharing information on Social Networks. When you click on a link, you never know what your getting...

I've never heard of Quick Heal Antivirus...I had to look that one up. This program may of installed unwanted Malware during it's installation.

After reading the reviews, I personally would not recommend using this for your Antivirus protection.

Looked in your profile to see where you are located, so I could recommend a better replacement for your Antivirus.

For now, I'd say use free AVAST. Uninstall QHA before installing another Antivirus. You can not have two Antivirus programs at one time. They will conflict with one another and cause false positives.

But, if your in the US and use Comcast, then you would use Norton 360, but not their Constant Guard. If your ISP is ATT, then use McAfee. Both, are free with either of these ISP services.

So, let us know which way you want to go there. You'll need to run a full scan with a trusted Antivirus program.

You could also, download and run an online Antivirus scan from ESET.

During the troubleshooting process, it would be a good idea to remove GC, and use Internet Explorer, for now.

You'll need to download a few different tools to remove Spyware and Malware.

Later, once your cleaned up a bit. You can have a site Moderator move your post to our System Security Forum. Once there, they will have you download a couple of system scanning tools, run scans, then post logs results for analysis. If more is found, they will continue the cleanup.

Here are the tools you'll need to run after you've ran a virus scan:

AdwCleaner Download

Junkware Removal Tool Download

TDSSKiller Download

If you have trouble downloading. Use SAVE AS, to the DESKTOP.

Run Disk Cleanup.

Download and run Auslogics Disk Defrag.

John