dw20.exe error when opening IE


  1. jsol150772
    Posts : 5
    windows 7 home premium 64 bit
       New #1

    dw20.exe error when opening IE


    Hi, when I open IE i get an IE Security tab open up stating " a website wants open web content using this program on your computer" , the program name is dw20.exe. regardless of whether i allow or dont allow it to run i get an error message stating "application has generated an exception that could not be handled
    process ID=0x9f0(2544), Thread id=0x1318(4888)
    click ok to terminate the application
    click cancel to Debug the application"
    On pressing either ok or cancel interner explorer closes after unsuccessfully trying to find a solution to the problem.

    Ive started my computer up in Safe mode and have no issues opening IE when doing so, also I can open Google Chrome with no issues.
    Other than reading that dw20.exe is for error reporting to MS ive been unable to find a solution to the issue. Ive scanned my computer on all has come back clean.
    can anyone advise me of what the fault is and how to rectify

    many thanks

    js
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  3. jsol150772
    Posts : 5
    windows 7 home premium 64 bit
    Thread Starter
       New #2

    EDIT i can open Google chrome regardless of whether im in safe mode, the error only appears to be associated to IE
      My Computer
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  4. Ztruker
    Posts : 6,285
    Windows 10 Pro X64
       New #3

    Start IE with No Add-ons.: Start / Programs / Accessories / System Tools / IE (No Add-ons)

    If that runs okay then while running without Add-ons, disable all of them via Tools / Manage Add-ons. Restart IE and make sure it's okay. If yes, start enabling the Add-ons you absolutely cannot live without (there are none I know of) one at a time until you find the one causing the problem. Remove it.
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