BSOD while laptop is idle,only running VLC media player BCCode:1000007


  1. Posts : 5
    Windows 7 Home Premium x64
       #1

    BSOD while laptop is idle,only running VLC media player BCCode:1000007


    While running just VLC media player receive BSOD several times with BCCode:1000007e,
    BCP1: FFFFFFFF80000003
    BCP2: FFFFF80002EC39D0
    BCP3: FFFFF8800864C3F8
    BCP4: FFFFF8800864BC50
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\011414-21730-01.dmp
    C:\Users\dapilki\AppData\Local\Temp\WER-121914-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    More information is required.

    1. Download this .BAT file to your desktop
    2. Right-click the .BAT file and 'Run as Administrator'
    3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.


    Download

      My Computer


  3. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #3

    HI i hope this is the right file :)
    BSOD while laptop is idle,only running VLC media player BCCode:1000007 Attached Files
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Unfortunately the ZIP file does not contain any .DMP files.

    BSOD while laptop is idle,only running VLC media player BCCode:1000007-1.png

    In Windows Explorer, browse to C:\Windows\Minidump\ and find the file called 011414-21730-01.dmp

    Copy it to \My Documents, ZIP it and then upload the ZIP file here.
      My Computer


  5. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #5

    I think this is the right one there were two other files in the minidump so i have included them too, i hope they help.
    BSOD while laptop is idle,only running VLC media player BCCode:1000007 Attached Files
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    Code:
    fffff880`0864b758  fffff880`040d0b4dUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for aswSnx.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
     aswSnx+0x5fb4d
    fffff880`0864b760  00000000`000013d4
    fffff880`0864b768  fffff880`0864bf60
    fffff880`0864b770  fffff8a0`00777ed0
    fffff880`0864b778  fffff800`02fff30d nt!ExFreePoolWithTag+0x22d
    fffff880`0864b780  fffff880`04151fd0 aswSnx+0xe0fd0
    fffff880`0864b788  00000000`00000000
    fffff880`0864b790  00000000`00000000
    fffff880`0864b798  fffff880`040edef6 aswSnx+0x7cef6
    fffff880`0864b7a0  fffff880`04151fd0 aswSnx+0xe0fd0
    fffff880`0864b7a8  00000000`00000000
    fffff880`0864b7b0  fffff8a0`00777f10
    fffff880`0864b7b8  00000000`00000040
    fffff880`0864b7c0  00000000`00000001
    fffff880`0864b7c8  00000000`00000001
    fffff880`0864b7d0  00000000`00000000
    fffff880`0864b7d8  fffff880`045b9940Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for aswSP.SYS
    *** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
     aswSP+0x2f940
    Uninstall Avast completely and replace with MSE
      My Computer


  7. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #7

    Will this comepletly solve the problem?
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    We won't know until you try, but it should :) All your dmp files show the same error.
      My Computer


  9. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #9

    Ok thank you very much for your help
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:02.
Find Us