Multipule Explorer.exe using a lot of memory.

How odd. I suggest MSE because it is very conservative in the actions that it takes.

You can use a tool like this to boot and copy your files off (just in case):
How to record Kaspersky Rescue Disk 10 to an USB device and boot my computer from it?
You can also check to see if explorer.exe is still there:
C:\Windows\explorer.exe
And you can scan the system with that tool - if you want.

To bring it back to life, you might try these steps:
Repair Install
That tutorial includes a link to download W7 install disk - if you need it,

Working on using KasperSky to recover data. I have downloaded it onto a USB and am prompted with the attached image. I can't take the USB out and put it in my laptop - i turn it on and nothing happens. I can't change the way it boots and make it boot via my flash drive either.

Am I missing something?

Also, how do i check if explorer is still there if i can't open anything or start windows?

Add- it does let me get to the ASUS Preload Wizard.

My issue is it clearly states
"WARNING: All files on your hard disk partitions, will be lost during the recovery process. ASUSTeK Computer Inc. shall not be liable for any incidental or consequential damages."

I do not want to loose anything on the drive.

Thanks
-Steve

If you cannot change the way that the laptop boots, then you can use create a CD from the rescue disk ISO file and boot to it that way. How to record Kaspersky Rescue Disk 10 to a CD/DVD and boot my computer from the disk?

The rescue disk comes with a file explorer. You can use it to copy your files off and to see if the Windows (file) Explorer app is still there.

Ok I got Kaspersky to work! This is good. I did start a scan, but I'm missing how to copy files off. You said File explorer - there is nothing but a file manager and that doesn't bring anything up.

Where have I gone wrong?

Thanks,
-Steve

When it first loads, it should try to automatically mount the local hard drive(s):




Once mounted, the desktop should change to look like this:




You should be able to double click on "C" and get to your files.

From what I can understand by reading more in depth about Kaspersky is since it lists

Disk boot sectors
Hidden startup objects
sda1
sda2

there is no C:/ ? Does this mean it can't find my harddrive to either scan or view files in?

StevenMax said:

From what I can understand by reading more in depth about Kaspersky is since it lists "Disk boot sectors, Hidden startup objects sda1 and sda2 there is no C:/ ? Does this mean it can't find my harddrive to either scan or view files in?

That seems to be the case.

I'll ask others to stop by your thread and see if they can suggest a course of action.

Thanks, I appreciate it.

As of now. - Would it help if I took out my hard drive and had a sata to USB adapter and hooked it into another laptop?

I could potentially use my hard drive as an external to rip the data off it. Then go back to figuring out how to get my laptop back up and running.