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Windows 7: The lock screen sees random freezes and a hard reset is required.

18 Feb 2014   #1

The lock screen sees random freezes and a hard reset is required.

at random times the lock-screen freezes and a hard reset is needed. Keyboard light still toggle yet the SysReq + REISUB key combination does not do anything. Where is some syslog for checking why the kernel dumped and find potential solutions? This is windows 8.1, is this a known bug?

My System SpecsSystem Spec
25 Mar 2014   #2

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1

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My System SpecsSystem Spec

 The lock screen sees random freezes and a hard reset is required.

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