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Windows 7: Windows Experience Index unknown error

13 Nov 2009   #11
Bernard46

Windows 7 Home Premium 64 bit
 
 

Like I said before - if you don't have Kapersky installed then this isn't the answer


My System SpecsSystem Spec
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16 Nov 2009   #12
luckman212

Windows 7 x64
 
 

I don't have Kaspersky, and never did.

I can't complete the WinSAT Experience Index either, Win7 x64. Tried with & without AHCI enabled in BIOS.

At this point I think this is a BIOS issue with Gigabyte motherboards. I have a GA-EP45-UD3P v1.6 and have tested BIOS "FC" as well as "FDa" beta. Neither one is working. grr.
My System SpecsSystem Spec
17 Nov 2009   #13
Bernard46

Windows 7 Home Premium 64 bit
 
 

My system has neither Kapersky anti-virus nor a Gigabyte motherboard (its a standard Dell XPS420), so neither of these are the basic cause of this problem - the issue must be something to do with the way that Microsoft has changed the testing it does to calculate the experience index - any idea how we report this to Microsoft?
Bernard
My System SpecsSystem Spec
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 Windows Experience Index unknown error




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