10 minute hang-up after logging on


  1. dl5
    Posts : 2
    Windows 7 Professional 32bit
       #1

    10 minute hang-up after logging on


    I've tried searching for similar problems for many hours unsuccessfully, so I hope this isn't a common problem and I'm just really bad with Google.

    Every time I log on to my computer from hibernation/restart/etc it runs well for 10-15 minutes. Then with no discernible (to me) trigger, it will hang-up for anywhere from 10-15 minutes. During this time I can move the mouse, scroll webpages, occasionally do some typing, but if I try to open a new webpage it will just give me a blue wheel. If I open a new tab in my already-open webpage the tab will open, but it will be blank (as opposed to loading the home screen for the tab). If I'm watching a youtube video, the video will continue playing but will stop downloading. If I click on a link the page will go solid white and occasionally my browser will become "unresponsive." If I try to open a folder the outline of the box will open, but none of the content/subfolders will display. After the 10-15 minutes, my computer catches up and loads all the actions I performed while it was hung up. Once it does this I can have my computer on for days and never experience the problem, but if I log off, hibernate, or restart, it happens again. I've tried multiple spyware/adware/malware cleaners, antivirus, startup tools to no avail. My sfc yields a long log that I have trouble interpreting, but it does say there are multiple files that are corrupt but unable to be fixed.

    I'm thinking it must be something in the startup process, but I have no idea how to approach it. Any ideas? I've just lived with the problem for a while now, but lately it's really been bothering me.

    (Sorry if this is in the wrong subforum, I couldn't decide what this would fall under.)

    Thanks!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to the forum dl5,

    Reduce items at start-up:

    Perform a clean boot:

    Post a screenshot of your Hard Drive(s) using Crystal Disk Info software:

    Run a Hard Drive test:


    You may also follow Greg's tutorial here: Troubleshooting Windows 7 Failure to Boot
      My Computer


  3. dl5
    Posts : 2
    Windows 7 Professional 32bit
    Thread Starter
       #3

    Thanks koolkat77! I followed your advice and found a number of problems which I'm currently fixing. The event viewer showed thousands of errors coming from two processes (one the Bonjour service from Apple and the other my wireless printer software), crystaldisk found a reallocated sector problem, and SeaTools failed my drive. So I've uninstalled Bonjour and the printer software for now and am starting the process for using the SeaTools for DOS to try and fix the drive. I will let you know if all this fixes the problem, but thanks for your help!
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    You're welcome!

    Keep us posted :)
      My Computer


 

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