Rate computer fails

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  1. Posts : 76
    Windows 7 pro 64bit SRP1
    Thread Starter
       #11

    Hi again

    I've read them, thing is I am not sure bitlocker is on my system?

    Attached, the policy screen and it says not config for bitlocker.

    Attached icons view in control panel and no bitlocker option.

    I'll keep digging, but will this bitlocker be the reason I can't run 'rate my computer?
    Attached Thumbnails Attached Thumbnails Rate computer fails-notconfig.jpg   Rate computer fails-icons.jpg  
      My Computer


  2. Posts : 1,514
    Win 7 Home Premium SP1 32 bit
       #12

    Well, let me ask you this.. Do you have the reinstall dvd /cd that came with this computer ?
    You may want to consider one of these options : Repair Install or Clean Install Windows 7

    The problem is, that your OS is encrypted from what I could tell from your earlier post.
      My Computer


  3. Posts : 76
    Windows 7 pro 64bit SRP1
    Thread Starter
       #13

    Hi, sorry to frustrate

    My system was pre installed but has a recovery section.

    Maybe I should be going back to the seller about this as they set it up?
    Attached Thumbnails Attached Thumbnails Rate computer fails-drives.jpg  
      My Computer


  4. Posts : 1,514
    Win 7 Home Premium SP1 32 bit
       #14

    There is an issue for sure, as the one tutorial clearly states that the Bitlocker does not come with your stated version OS. But, you can not access your apparently encrypted hard drive to run a program that needs access . Post back your results as they may help someone who has had this same issue.
    If you use the Recovery program , I am not sure it would fix the issue, but, it is worth a shot .
      My Computer


  5. Posts : 76
    Windows 7 pro 64bit SRP1
    Thread Starter
       #15

    Could it be the recovery partition itself causing this I note has no drive letter?
    Thanks for all your help.
    I have also emailed the seller
      My Computer


  6. Posts : 1,514
    Win 7 Home Premium SP1 32 bit
       #16

    It is part of the C drive .
      My Computer


  7. Posts : 76
    Windows 7 pro 64bit SRP1
    Thread Starter
       #17

    Yeah sorry, scratching my head a bit here.

    Will keep you posted.
      My Computer


  8. Posts : 1,514
    Win 7 Home Premium SP1 32 bit
       #18

    Try this just to see if you have a genuine OS . post back how this goes .

    Check If Your Windows Is Activated And Genuine!
    Last edited by Yard Dog; 05 Jul 2014 at 05:26. Reason: forgot link
      My Computer


  9. Posts : 76
    Windows 7 pro 64bit SRP1
    Thread Starter
       #19

    Yard Dog said:
    Try this just to see if you have a genuine OS . post back how this goes .

    Check If Your Windows Is Activated And Genuine!

    Hi, all checks out thanks.

    I found this info
    Remove Bitlocker components from Windows 7 Pro

    Looks like it might be a bug?
      My Computer


  10. Posts : 1,514
    Win 7 Home Premium SP1 32 bit
       #20

    Yes.. as something was not right . Lets hope you can now perform your rate me program now.. Post back how that goes .
      My Computer


 
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