Problems running rate computer and system health.

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  1. Posts : 6,285
    Windows 10 Pro X64
       #11

    Voltages look good in BIOS so Speccy is wrong.

    Disable the Intel onboard chip in Device manger then only the Nvidia card will be active.

    I also found the link about BIOS/SMBios: WinSAT (Windows Experience Index) system rating will not run (Windows Vista / Microsoft Windows 7)

    I don't see anything in the smbiosreader output that look suspect either but that doesn't mean it isn't there, just not being displayed. No idea how to actually check this other than what you did.
      My Computer


  2. Posts : 6,285
    Windows 10 Pro X64
       #12

    Did you run smbiosreader from a Elevated Command Prompt? I get a lot more info when I run it on my Lenovo computer. I get 4 of these, one for each memory DIMM installed.

    Code:
    SMBIOS Report of Memory Device Information
    -------------------------
    Total Width    64 bits
    Data Width     64 bits
    Size           4096 Mbytes
    Form Factor    DIMM
    Device Locator ChannelA-DIMM0
    Bank Locator   BANK 0
    Memory Type    DDR3
    Speed          1600 MHz
    Manufacturer   Hynix/Hyundai
    Serial Number  4082AE0D
    Asset Tag      9876543210
    Part Number    HMT451U6AFR8C-PB  
    
      Physical Memory Array
      ---------------------
      Location         System board or motherboard
      Use              System memory
      Error Correction None
      Maximum Capacity 33554432 Kb
      Memory devices   4
      My Computer


  3. Posts : 76
    Windows 7 pro 64bit SRP1
    Thread Starter
       #13

    I'll give that a go and report back.
    Disabled the intel card and no undesirable effects as yet.
    In bios set up there is an option regarding this card and to share system mem with it, think its got 64MB or GB. I'll do a screen shot later and let you see.
    If it can be disabled in bios it would save mem and resources???
      My Computer


  4. Posts : 76
    Windows 7 pro 64bit SRP1
    Thread Starter
       #14

    OK here it is, seems only to be about mem?

    SMBIOS Report of Memory Device Information
    -------------------------
    Total Width 64 bits
    Data Width 64 bits
    Size 8192 Mbytes
    Form Factor DIMM
    Device Locator ChannelA-DIMM0
    Bank Locator BANK 0
    Memory Type DDR3
    Speed 1600 MHz
    Manufacturer 1315
    Serial Number 35090000
    Asset Tag 9876543210
    Part Number CT102464BA160B.C16

    Physical Memory Array
    ---------------------
    Location System board or motherboard
    Use System memory
    Error Correction None
    Maximum Capacity 33554432 Kb
    Memory devices 2

    Total Width 0 bits
    Data Width 0 bits
    Size 0 Mbytes
    Form Factor DIMM
    Device Locator ChannelA-DIMM1
    Bank Locator BANK 1
    Memory Type Unknown
    Speed 0 MHz
    Manufacturer [Empty]
    Serial Number [Empty]
    Asset Tag 9876543210
    Part Number [Empty]

    Physical Memory Array
    ---------------------
    Location System board or motherboard
    Use System memory
    Error Correction None
    Maximum Capacity 33554432 Kb
    Memory devices 2

    Total Width 64 bits
    Data Width 64 bits
    Size 8192 Mbytes
    Form Factor DIMM
    Device Locator ChannelB-DIMM0
    Bank Locator BANK 2
    Memory Type DDR3
    Speed 1600 MHz
    Manufacturer 1315
    Serial Number 49140000
    Asset Tag 9876543210
    Part Number CT102464BA160B.C16

    Physical Memory Array
    ---------------------
    Location System board or motherboard
    Use System memory
    Error Correction None
    Maximum Capacity 33554432 Kb
    Memory devices 2

    Total Width 0 bits
    Data Width 0 bits
    Size 0 Mbytes
    Form Factor DIMM
    Device Locator ChannelB-DIMM1
    Bank Locator BANK 3
    Memory Type Unknown
    Speed 0 MHz
    Manufacturer [Empty]
    Serial Number [Empty]
    Asset Tag 9876543210
    Part Number [Empty]

    Physical Memory Array
    ---------------------
    Location System board or motherboard
    Use System memory
    Error Correction None
    Maximum Capacity 33554432 Kb
    Memory devices 2

    Press Enter to exit
      My Computer


  5. Posts : 76
    Windows 7 pro 64bit SRP1
    Thread Starter
       #15

    Found a viewer here SMBIOS Demystified



    #### BIOS Information ####

    Table = 0
    Formatted Length = 24
    Handle = 0000H
    Vendor = American Megatrends Inc.
    BIOS Version = F4
    BIOS Starting segment = F000H
    BIOS Release Date = 05/08/2014

    #### System Information ####

    Table = 1
    Formatted Length = 27
    Handle = 0001H
    Manufacturer = NOVATECH LTD
    ProductName = PC-BX13396
    Version = 1
    SerialNumber = 7369823-001
    WakeupType = 06H
    SKUNumber = To be filled by O.E.M.
    Family = To be filled by O.E.M.


    #### Base Board Information ####

    Table = 2
    Formatted Length = 15
    Handle = 0002H
    Manufacturer = Gigabyte Technology Co., Ltd.
    ProductName = H81M-DS2V
    Version = To be filled by O.E.M.
    SerialNumber = To be filled by O.E.M.
    Asset Tag = To be filled by O.E.M.
    Feature Flags = 09H
    Location In Chassis = To be filled by O.E.M.
    Chassis Handle = 0003H
    Board Type = 0AH


    #### System Enclosure or Chassis Type ####

    Table = 3
    Formatted Length = 22
    Handle = 0003H
    Manufacturer = NOVATECH LTD
    Type = 03H
    Version = 1.0
    SerialNumber = 7369823-001
    Asset Tag = 7369823-001
    Bootup State = 03H
    Power Supply State = 03H
    Thermal State = 03H
    Security Status = 03H
    OEM defined = 00000000H
    Height = 00H
    Number Of Power Cords = 01H
    Contained Element Count = 00H
    Contained Element Record Length = 00H

    Table = 7
    Formatted Length = 19
    Handle = 0004H

    The last bit Table = 7 seems to be repeated to the end with just slight changes.
    See attached image. 

    Now next to version 1 above there is a character that I can't reproduce here!
    So please see the attached screen shot, now is this the one causing the issue?
    Attached Thumbnails Attached Thumbnails Problems running rate computer and system health.-odd.jpg   Problems running rate computer and system health.-view.jpg  
      My Computer


  6. Posts : 76
    Windows 7 pro 64bit SRP1
    Thread Starter
       #16

    Found it in the registry, but I have no idea if this is the illegal character????
    Attached Thumbnails Attached Thumbnails Problems running rate computer and system health.-reg.jpg  
      My Computer


  7. Posts : 6,285
    Windows 10 Pro X64
       #17

    That sure looks like it is the cause.

    You could try changing it, but first, export the registry key and save it.
      My Computer


  8. Posts : 76
    Windows 7 pro 64bit SRP1
    Thread Starter
       #18

    what shall I change it to a zero?
      My Computer


  9. Posts : 76
    Windows 7 pro 64bit SRP1
    Thread Starter
       #19

    OK, changed it to 1.0 ran rate and it failed again just trying winsat formal and will report back.
    Meantime here is the bios intel graphics thing.
    Attached Thumbnails Attached Thumbnails Problems running rate computer and system health.-intelbios.jpg  
      My Computer


  10. Posts : 76
    Windows 7 pro 64bit SRP1
    Thread Starter
       #20

    OK, failed with the exact same error so I am restoring the reg key losing the will to live here
      My Computer


 
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