Laptop has begun to slow down after several hours of use

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  1. Posts : 33
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Laptop has begun to slow down after several hours of use


    I'm afraid I can't pin point the reason for this. It's slow in all apps. What tests can I run in order to get help? :)
    Thank you in advance.
      My Computer


  2. Posts : 122
       #2

    Hello Castellar,

    A piece of malware could be on your system and that would cause it to run slowly.

    Please can you download and install the following programs, and run a full scan with them:
    Malwarebytes | Free Anti-Malware & Internet Security Software
    HitmanPro 3 - SurfRight
    AdwCleaner Download
    Junkware Removal Tool Download

    Malwarebytes will product a log, please can you upload it to here? Navigate to: C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\Logs and upload the logs to here, which have todays date.

    Instructions for running Hitman Pro:
    After opening Hitman Pro, select next. Click 'no, I only want to perform a one-time scan to check this computer' and select next. It will then scan your computer. After it's finished scanning, click next and click activate free licence, which is a free-trial of it for 30 days.

    Please follow this guide, written by Gerry Conrell.

    Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files.

    Thank you,
    VinnyBuxton
      My Computer


  3. Posts : 33
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Vinny
    I am writing to you from my iPhone as after running hit man pro and adwcleaner my PC displays a bundle of windows error messages and will no longer connect to the internet. Outlook no longer working either. What now?
      My Computer


  4. Posts : 33
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    Error messages include
    Microsoft .NET framework
    Kaspersky
    File cloud sync
    Outlook
    Wshelper.exe
    Internet connection

    Please tell me how I repair all this. I depend on my PC for work and have always received good advise from you guys. But this is a disaster.
      My Computer


  5. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #5

    Do you have any available System Restore points?
      My Computer


  6. Posts : 33
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    I'm trying to check. My backup, macrium reflect is also unable to start.
      My Computer


  7. Posts : 33
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    I'm pretty sure I don't. Thanks for jumping in!
      My Computer


  8. Posts : 33
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    I've tried rebooting in safe mode and nothing works either.
      My Computer


  9. Posts : 33
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    I managed to get adwcleaner to restore all the stuff it had quarantined but no good
      My Computer


  10. Posts : 33
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    Am going to bed as obviously nobody can help at this hour
      My Computer


 
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