Corrupted System File SFC Can't Fix

Slartybart said:

Ok slui looks good, one down.

I reviewed the thread and I got a bit confused (easily done) - the order is out of sync a bit.

Please run another MGAdiag to bring me back in sync.
Windows Genuine and Activation Issue Posting Instructions

I don't think anything has miraculously changed, but I need to verify the status after the license store was recreated.

Code:

[Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-9CBQQ-CBRDX-4VBW4
Windows Product Key Hash: 4o79yMzf+5/lHKmwIiotxng2nPc=
Windows Product ID: 00371-OEM-9045181-41077
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {88569B0E-21CB-4760-A2CC-9595DA52037D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{88569B0E-21CB-4760-A2CC-9595DA52037D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4VBW4</PKey><PID>00371-OEM-9045181-41077</PID><PIDType>3</PIDType><SID>S-1-5-21-764048772-141219837-185285450</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DX58SO__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>SOX5810J.86A.5600.2013.0729.2250</Version><SMBIOSVersion major="2" minor="5"/><Date>20130729000000.000000+000</Date></BIOS><HWID>92ED3407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>1B16FCA35E8C714</Val><Hash>Ox0izo7MjcnLKUdV4ul5G/4OhBY=</Hash><Pid>81605-906-5273533-65430</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-451-841077-02-1033-7601.0000-2132014
Installation ID: 021892549173720063162803583281194772514004932426885526
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 4VBW4
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 01-Aug-14 18:34:34
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 8:1:2014 11:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
 
HWID Data-->
HWID Hash Current: MAAAAAMAAAABAAEAAQACAAAAAQABAAEACrYw0tpjQ0ZsQ7K6xFcOLJyfvSCmnuqC
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL DX58SO 
FACP INTEL DX58SO 
HPET INTEL DX58SO 
MCFG INTEL DX58SO 
WDDT INTEL DX58SO 
ASF! INTEL DX58SO 
SSDT INTEL SSDT PM
DMAR INTEL DX58SO 
WDTT INTEL DX58SO 
ASPT INTEL PerfTune

Slartybart said:

After the MGAdiag has been posted, open an elevated command prompt and issue the following commands:

net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc

Post the output - thanks

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Windows\system32>net start sppsvc
The Software Protection service is starting.
The Software Protection service was started successfully.

C:\Windows\system32>sc qc sppsvc
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: sppsvc
        TYPE               : 10  WIN32_OWN_PROCESS
        START_TYPE         : 2   AUTO_START  (DELAYED)
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\system32\sppsvc.exe
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Software Protection
        DEPENDENCIES       : RpcSs
        SERVICE_START_NAME : NT AUTHORITY\NetworkService
C:\Windows\system32>sc queryex sppsvc
SERVICE_NAME: sppsvc
        TYPE               : 10  WIN32_OWN_PROCESS
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
        PID                : 9856
        FLAGS              :
C:\Windows\system32>sc qprivs sppsvc
[SC] QueryServiceConfig2 SUCCESS
SERVICE_NAME: sppsvc
        PRIVILEGES       : SeAuditPrivilege
                         : SeChangeNotifyPrivilege
                         : SeCreateGlobalPrivilege
                         : SeImpersonatePrivilege
C:\Windows\system32>sc qsidtype sppsvc
[SC] QueryServiceConfig2 SUCCESS
SERVICE_NAME: sppsvc
SERVICE_SID_TYPE:  UNRESTRICTED
C:\Windows\system32>sc sdshow sppsvc
D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO
CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCW
DWO;;;WD)
C:\Windows\system32>

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan.  This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
C:\Windows\system32>

Slartybart said:

Ok, I'm a bit stuck on the slui issue.

I'm going to bow out on that and defer to NoelDP when he gets a chance. He has the experience and tools to guide you best. It might take Noel a while since he's working through an issue on his own machine. Please be patient.

---

While you're waiting for Noel, you can clean up any additional remnants or dormant malware.


Restart your machine and then run two additional malware scanners

1. Junkware Removal Tool (JRT)
   Junkware Removal Tool Download
   
   JRT is fairly quick
   - Download and run as administrator.
   
   Restart your machine then run one more scanner.
   
   
   
2. ESEST Online scanner
   This takes the longest to scan and clean. It could take a few hours, but it does a thorough job
   
   You'll need to run this scanner in IE
   Read the help, then press the Run ESET Online Scanner button
   The scanner runs in a pop-up window - if you close the window, you close the scanner.
   
   Free Virus Scan | Online Virus Scanner from ESET :: Help
   
   
   Select the options shown below and press the start button
   
   
   
   When the scan finishes, review any detected malware to determine if they are knwo to you or are unknow. If they are unknow, they are most likely malweare and can be deleted.
   
   If you're not sure, do not close the scanner window. Attach the ESET log and a member will assist you.
   
   ESET Online Scanner FAQs
   
   ESET Online Scanner FAQs said:

   How can I view the log file from ESET Online Scanner?
   
   The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is
   "C:\Program Files\ESET\EsetOnlineScanner\log.txt"
   (on 64-bit systems this directory will be
   "C:\Program Files (x86)\ESET\Esetonlinescanner\log.txt").

Code:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Professional x64
Ran by TJG on 02-Aug-14 at  7:59:05.09
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

~~~ Services
 
~~~ Registry Values
 
~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{84224BAC-B89F-44A5-9A9B-E2AC268DD10B}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A9C215B4-A028-4BAC-91C0-C2B61BB4C838}
 
~~~ Files
 
~~~ Folders
 
~~~ Event Viewer Logs were cleared
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 02-Aug-14 at  8:03:30.47
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NoelDP said:

Please upload the entire CBS folder so I can see the logs -

Have you been using a Registry Cleaner of any kind?


To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S


Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

My C:\Windows\Logs\CBS folder has nine items which are attached below in compressed format.

Attachment 327814
Attachment 327815
Attachment 327817
Attachment 327818
Attachment 327819
Attachment 327820
CheckSUR.persist.zip
CheckSUR.zip
DeepClean.zip

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Users\TJG>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-
4AD6-8658-327C2C86C5AA} /S
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0
    (Default)    REG_SZ    SPPUI 1.0 Type Library
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0\win32
    (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\FLAGS
    (Default)    REG_SZ    0
 
C:\Users\TJG>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-32
7C2C86C5AA} /S
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0
    (Default)    REG_SZ    SPPUI 1.0 Type Library
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\0
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\0\win32
    (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\FLAGS
    (Default)    REG_SZ    0
 
C:\Users\TJG>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-
4AD6-8658-327C2C86C5AA} /S
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0
    (Default)    REG_SZ    SPPUI 1.0 Type Library
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0\win32
    (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\FLAGS
    (Default)    REG_SZ    0
 
C:\Users\TJG>
C:\Users\TJG>

I regularly use CCleaner's registery cleaner.

Thanks for the assistance.

Regards