Received phone call today from Support1000. Remote session was done on my laptop, event log had a a lot of errors. Tech spent about 2 hrs and now he states he shut the event log to prevent my system from being hacked. How does the event log service have anything to do with the system being hacked?
Welcome Duckie2 :)
Who is Support1000 ? Was it a random call to you saying your computer had problems ? There are a bunch of scams / frauds going arround to get your money for help and stealing info off your computer. They are the hackers !!!
Web site is Support1000.com
Hello Duckie,
Yep, I'm afraid that you have been scammed. I would recommend that you do a clean install of Windows to make sure nothing is left of what they may have put on it.
I would also strongly recommend that you change your passwords for anything that you accessed on that computer to be safe.
Keep an eye out for any suspicious activities on your bank and credit card accounts if you have accessed them online from that computer. If anything shows up, you better be fast to report it, close the account, or have the account numbers changed.
Shutting of the Event Log service would not prevent hacking. It would more likely do the opposite.
I quote from the service description:
"Stopping this service may compromise security and reliability of the system."
I think that is an understatement.
I'm setting up alerts on my bank account and changing passwords and other account information.
Last edited by Duckie2; 30 Aug 2014 at 21:52. Reason: Thank you LMiller7 and Brink
How much did you have to pay them ? Did you use a Credit Card or a Debit Card ?
They probably turned OFF your event log so you could not see what they did or when they connect to you again.
What program did they use to connect to you ?
Payed 99.00 to paypal. Teamviewer QuickSupport was used. Also CCleaner was installed, Glary Utilities 5 and BullSecurity and also Norton Antivirus
Duckie,
You might also report this to PayPal to see if they may be able to reverse the transfer.
https://www.paypal.com/cgi-bin/websc...stion4-outside
https://www.paypal.com/us/webapps/he...=FAQ2422&m=CLL
Office is closed Pacific time. Will call first thing in morning.
I want to attempt to restart the Event service, can you assist me. I feel so violated.
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