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Windows 7: Computer Stalling on MOBO spash screen and Starting Windows Screen

11 Oct 2014   #1

Windows 7 Professional 64bit SP1
Computer Stalling on MOBO spash screen and Starting Windows Screen

The computer I am having issues with was built this past March. Up until a couple days ago, it would only take about a minute to start up to the Windows log in screen. Now, once I push the button to start it up, it will stall for 30 seconds to a minute on the motherboard splash screen and a further 2-3 minutes on the Starting Windows screen. Once I am able to log in and it continues to finish loading, the screens are black for a good1-2 minutes while everything loads. Once it is up, I have no problems with the computer. I have run full anti-virus and spyware scans, removed recent downloads, done a disk clean up, and a disk defragmentation. Help would be appreciated.

EDIT: When the computer is stalled on the MOBO splash screen and the Starting Windows screen, there is no indication of HDD activity (the light on the tower is not lit). I can tell it is going to continue with start up because the light will start to flash again.

My System SpecsSystem Spec
11 Oct 2014   #2

Microsoft Community Contributor Award Recipient


Hello woodsgirl and welcome to Seven Forums.

Since the problems started "a couple of days ago" I'd try restoring my computer to a date/time prior to when the problems began.

System Restore

Whether this solves the problem or not I'd next run a full scan with your preferred anti-virus. Even if it comes back clean (nothing found) I'd run a second, or even third scan. Some free recommended products are:


ESET Online Scanner


If the problem wasn't solved with a system restore I'd next try a startup repair.

Startup Repair - Run 3 Separate Times

If still no joy I'd check for damaged or corrupt system files by running a System File Checker scan from an elevated command prompt (option two.)

SFC /SCANNOW Command - System File Checker

If all of the above has failed to solve the startup problem I'd look through these two tutorials by one of our Forum experts. He offers some additional troubleshooting steps and possible fixes.

Troubleshooting Steps for Windows 7

Troubleshooting Windows 7 Failure to Boot
My System SpecsSystem Spec
15 Oct 2014   #3

Windows 7 Professional 64bit SP1

I appreciate the advice on this issue. None of the above worked, but I did find the problem. It turns out that my system drive was failing. During benchmark tests the read/write operation was dropping off to nonexistent.
My System SpecsSystem Spec

16 Oct 2014   #4

Microsoft Community Contributor Award Recipient


Glad to hear you were able to isolate the problems. Thanks for posting back.
My System SpecsSystem Spec

 Computer Stalling on MOBO spash screen and Starting Windows Screen

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