Acer Aspire One D270 Audio Latency


  1. Posts : 1,533
    Windows 7 Professional x64 Service Pack 1
       #1

    Acer Aspire One D270 Audio Latency


    I have an Acer Aspire One D270 that has had latency issues ever since I bought it. I have tried reinstalling Windows, disabling devices, and seeing the latency on a fresh install with only the drivers Windows found. There was still latency. Sometimes, it will go away for a bit then come back. The audio crackles/pops and is not enjoyable to listen to. This also happens on multiple songs. Any suggestions are appreciated.
      My Computer


  2. Posts : 1,533
    Windows 7 Professional x64 Service Pack 1
    Thread Starter
       #2

    Here is the information from LatencyMon.

    ____________________________________________________________________________________________________ __
    CONCLUSION
    ____________________________________________________________________________________________________ _____
    Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
    LatencyMon has been analyzing your system for 0:01:48 (h:mm:ss) on all processors.

    ____________________________________________________________________________________________________ _____
    SYSTEM INFORMATION
    ____________________________________________________________________________________________________ _____
    Computer name: CALEBW-AOD270
    OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x86)
    Hardware: AOD270, Acer, JE01_CT
    CPU: GenuineIntel Intel(R) Atom(TM) CPU N2600 @ 1.60GHz
    Logical processors: 4
    Processor groups: 1
    RAM: 2036 MB total

    ____________________________________________________________________________________________________ _____
    CPU SPEED
    ____________________________________________________________________________________________________ _____
    Reported CPU speed: 1596.0 MHz
    Measured CPU speed: 1247.0 MHz (approx.)
    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

    ____________________________________________________________________________________________________ _____
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    ____________________________________________________________________________________________________ _____
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
    Highest measured interrupt to process latency (µs): 18464.554855
    Average measured interrupt to process latency (µs): 31.998487
    Highest measured interrupt to DPC latency (µs): 755.134853
    Average measured interrupt to DPC latency (µs): 7.979202

    ____________________________________________________________________________________________________ _____
    REPORTED ISRs
    ____________________________________________________________________________________________________ _____
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
    Highest ISR routine execution time (µs): 214.105263
    Driver with highest ISR routine execution time: i8042prt.sys - i8042 Port Driver, Microsoft Corporation
    Highest reported total ISR routine time (%): 0.044427
    Driver with highest ISR total time: iaStor.sys - Intel Rapid Storage Technology driver - x86, Intel Corporation
    Total time spent in ISRs (%) 0.094057
    ISR count (execution time <250 µs): 14556
    ISR count (execution time 250-500 µs): 0
    ISR count (execution time 500-999 µs): 0
    ISR count (execution time 1000-1999 µs): 0
    ISR count (execution time 2000-3999 µs): 0
    ISR count (execution time >=4000 µs): 0

    ____________________________________________________________________________________________________ _____
    REPORTED DPCs
    ____________________________________________________________________________________________________ _____
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
    Highest DPC routine execution time (µs): 18125.604010
    Driver with highest DPC routine execution time: iaStor.sys - Intel Rapid Storage Technology driver - x86, Intel Corporation
    Highest reported total DPC routine time (%): 0.170938
    Driver with highest DPC total execution time: iaStor.sys - Intel Rapid Storage Technology driver - x86, Intel Corporation
    Total time spent in DPCs (%) 0.448058
    DPC count (execution time <250 µs): 73071
    DPC count (execution time 250-500 µs): 0
    DPC count (execution time 500-999 µs): 224
    DPC count (execution time 1000-1999 µs): 2
    DPC count (execution time 2000-3999 µs): 0
    DPC count (execution time >=4000 µs): 0

    ____________________________________________________________________________________________________ _____
    REPORTED HARD PAGEFAULTS
    ____________________________________________________________________________________________________ _____
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    Process with highest pagefault count: wmpnetwk.exe
    Total number of hard pagefaults 1
    Hard pagefault count of hardest hit process: 1
    Highest hard pagefault resolution time (µs): 48.426065
    Total time spent in hard pagefaults (%): 0.000011
    Number of processes hit: 1

    ____________________________________________________________________________________________________ _____
    PER CPU DATA
    ____________________________________________________________________________________________________ _____
    CPU 0 Interrupt cycle time (s): 1.921953
    CPU 0 ISR highest execution time (µs): 147.889724
    CPU 0 ISR total execution time (s): 0.106376
    CPU 0 ISR count: 3721
    CPU 0 DPC highest execution time (µs): 18125.604010
    CPU 0 DPC total execution time (s): 0.916979
    CPU 0 DPC count: 49582
    ____________________________________________________________________________________________________ _____
    CPU 1 Interrupt cycle time (s): 0.943511
    CPU 1 ISR highest execution time (µs): 140.080201
    CPU 1 ISR total execution time (s): 0.103860
    CPU 1 ISR count: 3607
    CPU 1 DPC highest execution time (µs): 17817.473684
    CPU 1 DPC total execution time (s): 0.315579
    CPU 1 DPC count: 5601
    ____________________________________________________________________________________________________ _____
    CPU 2 Interrupt cycle time (s): 1.104290
    CPU 2 ISR highest execution time (µs): 139.508772
    CPU 2 ISR total execution time (s): 0.100969
    CPU 2 ISR count: 3735
    CPU 2 DPC highest execution time (µs): 1287.538847
    CPU 2 DPC total execution time (s): 0.397283
    CPU 2 DPC count: 10986
    ____________________________________________________________________________________________________ _____
    CPU 3 Interrupt cycle time (s): 0.811568
    CPU 3 ISR highest execution time (µs): 214.105263
    CPU 3 ISR total execution time (s): 0.098468
    CPU 3 ISR count: 3493
    CPU 3 DPC highest execution time (µs): 11898.315789
    CPU 3 DPC total execution time (s): 0.321704
    CPU 3 DPC count: 7131
    ____________________________________________________________________________________________________ _____
      My Computer


  3. Posts : 1,533
    Windows 7 Professional x64 Service Pack 1
    Thread Starter
       #3

    I have another report from LatencyMon. This is with the Power plan set to High Performance and the minimum performance state for the CPU set to 100% when plugged in or on battery.

    ____________________________________________________________________________________________________ _____
    CONCLUSION
    ____________________________________________________________________________________________________ _____
    Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
    LatencyMon has been analyzing your system for 0:04:47 (h:mm:ss) on all processors.

    ____________________________________________________________________________________________________ _____
    SYSTEM INFORMATION
    ____________________________________________________________________________________________________ _____
    Computer name: CALEBW-AOD270
    OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x86)
    Hardware: AOD270, Acer, JE01_CT
    CPU: GenuineIntel Intel(R) Atom(TM) CPU N2600 @ 1.60GHz
    Logical processors: 4
    Processor groups: 1
    RAM: 2036 MB total

    ____________________________________________________________________________________________________ _____
    CPU SPEED
    ____________________________________________________________________________________________________ _____
    Reported CPU speed: 1596.0 MHz
    Measured CPU speed: 1996.0 MHz (approx.)
    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

    ____________________________________________________________________________________________________ _____
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    ____________________________________________________________________________________________________ _____
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
    Highest measured interrupt to process latency (µs): 15644.828706
    Average measured interrupt to process latency (µs): 21.759667
    Highest measured interrupt to DPC latency (µs): 472.199874
    Average measured interrupt to DPC latency (µs): 3.872687

    ____________________________________________________________________________________________________ _____
    REPORTED ISRs
    ____________________________________________________________________________________________________ _____
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
    Highest ISR routine execution time (µs): 160.170426
    Driver with highest ISR routine execution time: ndis.sys - NDIS 6.20 driver, Microsoft Corporation
    Highest reported total ISR routine time (%): 0.049957
    Driver with highest ISR total time: iaStor.sys - Intel Rapid Storage Technology driver - x86, Intel Corporation
    Total time spent in ISRs (%) 0.086484
    ISR count (execution time <250 µs): 34522
    ISR count (execution time 250-500 µs): 0
    ISR count (execution time 500-999 µs): 0
    ISR count (execution time 1000-1999 µs): 0
    ISR count (execution time 2000-3999 µs): 0
    ISR count (execution time >=4000 µs): 0

    ____________________________________________________________________________________________________ _____
    REPORTED DPCs
    ____________________________________________________________________________________________________ _____
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
    Highest DPC routine execution time (µs): 573.268170
    Driver with highest DPC routine execution time: ndis.sys - NDIS 6.20 driver, Microsoft Corporation
    Highest reported total DPC routine time (%): 0.133075
    Driver with highest DPC total execution time: iaStor.sys - Intel Rapid Storage Technology driver - x86, Intel Corporation
    Total time spent in DPCs (%) 0.368347
    DPC count (execution time <250 µs): 211656
    DPC count (execution time 250-500 µs): 0
    DPC count (execution time 500-999 µs): 190
    DPC count (execution time 1000-1999 µs): 0
    DPC count (execution time 2000-3999 µs): 0
    DPC count (execution time >=4000 µs): 0

    ____________________________________________________________________________________________________ _____
    REPORTED HARD PAGEFAULTS
    ____________________________________________________________________________________________________ _____
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    Process with highest pagefault count: none
    Total number of hard pagefaults 0
    Hard pagefault count of hardest hit process: 0
    Highest hard pagefault resolution time (µs): 0.0
    Total time spent in hard pagefaults (%): 0.0
    Number of processes hit: 0

    ____________________________________________________________________________________________________ _____
    PER CPU DATA
    ____________________________________________________________________________________________________ _____
    CPU 0 Interrupt cycle time (s): 3.579230
    CPU 0 ISR highest execution time (µs): 160.170426
    CPU 0 ISR total execution time (s): 0.255319
    CPU 0 ISR count: 8793
    CPU 0 DPC highest execution time (µs): 573.268170
    CPU 0 DPC total execution time (s): 1.956132
    CPU 0 DPC count: 140003
    ____________________________________________________________________________________________________ _____
    CPU 1 Interrupt cycle time (s): 1.505585
    CPU 1 ISR highest execution time (µs): 140.070175
    CPU 1 ISR total execution time (s): 0.249366
    CPU 1 ISR count: 8578
    CPU 1 DPC highest execution time (µs): 489.418546
    CPU 1 DPC total execution time (s): 0.652857
    CPU 1 DPC count: 15077
    ____________________________________________________________________________________________________ _____
    CPU 2 Interrupt cycle time (s): 2.211742
    CPU 2 ISR highest execution time (µs): 113.147870
    CPU 2 ISR total execution time (s): 0.244859
    CPU 2 ISR count: 8613
    CPU 2 DPC highest execution time (µs): 395.679198
    CPU 2 DPC total execution time (s): 0.958246
    CPU 2 DPC count: 41281
    ____________________________________________________________________________________________________ _____
    CPU 3 Interrupt cycle time (s): 1.394159
    CPU 3 ISR highest execution time (µs): 124.817043
    CPU 3 ISR total execution time (s): 0.243754
    CPU 3 ISR count: 8538
    CPU 3 DPC highest execution time (µs): 450.676692
    CPU 3 DPC total execution time (s): 0.663382
    CPU 3 DPC count: 15485
    ____________________________________________________________________________________________________ _____
      My Computer


  4. Posts : 1,533
    Windows 7 Professional x64 Service Pack 1
    Thread Starter
       #4

    Bump. This issue has me stumped. I cannot seem to fix it.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:25.
Find Us