how to troubleshoot 5 minute bootup (prev 10s) after win update reboot

kevincw01 · 14 Oct 2014

came home to see windows telling me it needs to reboot due to a recent update. upon reboot I noticed it was sitting there at the animated windows logo prior to the logon screen. the numlock led on the keyboard was stuck so I reset the computer with no change. I then tried safe mode with also no luck. I reset once more and did some googling for quick solutions and about 5 minutes later the computer goes to the logon screen. this is repeatable. i ran a chkdsk /r /f with no change. im not quite sure what to check from here but something is definitely wrong when I go from a 10 second start time to 5 minutes. any ideas?

ICIT2LOL · 15 Oct 2014

Hello and welcome Kevin mate if you can get safe mode which I am assuming of course do a system restore to as far back as you like and then it is just a matter of installing updates until one finds the offender and then you just hide it so it doesn't bother you again. (Right click on it and pick Hide)

If yo are not offered may restore points click on the box for further back ones see pic but I suspect you know about this option