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Windows 7: Several issues needing help with; slow, updates, dvd- on win 7 hp pc

07 Nov 2014   #1

New Mexico (NM) Windows 7 Home Premium 64bit
Several issues needing help with; slow, updates, dvd- on win 7 hp pc

Having several issues. I think main one is a few updates are not installing and therefore hindering the performance of pc. After restoring to an earlier point, I now have a very slow running pc. I have tried some of the advice just short of re-installing win 7 or repairing install. Updates not downloading: KB97632, KB2545698. CD/DVD is not playing anything. Shows up as F: on Computer but says media is not recognized on cd/dvds.

My computer:
Hp Pavilion dv4-2140us Entertainment PC
Win 7 Home Premium (2009)
AMD Turion II Dual-Core
Mobile M520 2.30ghz

Checking System Update Readiness.

Binary Version 6.1.7601.22471

Package Version 26.0

2014-11-07 16:04


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs

(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\PA32D9~1.MUM       
 Expected file name Package_for_KB972270~31bf3856ad364e35~amd64~~ 
does not match the actual file name

(f)    CBS Catalog Missing    0x00000002    servicing\Packages\   

(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\PAE326~1.MUM       
 Expected file name Package_for_KB972270_RTM~31bf3856ad364e35~amd64~~ 
does not match the actual file name

(f)    CBS Catalog Missing    0x00000002    servicing\Packages\   


Checking Package Watchlist


Checking Component Watchlist


Checking Packages

(f)    CBS MUM Missing    0x00000002    

(f)    CBS MUM Missing    0x00000002    


Checking Component Store


Seconds executed: 4032

 Found 6 errors

  CBS MUM Missing Total count: 2

  CBS MUM Corrupt Total count: 2

  CBS Catalog Missing Total count: 2


Unavailable repair files:













Any help would be appreciated.

My System SpecsSystem Spec
07 Nov 2014   #2


Welcome to the Forums sstdiana!

I would highly suggest either a repair install or even a clean fresh install. Have you ran an system file check? Heres a link to how to do that if you haven't before SFC /SCANNOW Command - System File Checker It can find and possibly repair corrupt system files.

A repair install would keep all your settings/programs etc. and is really quite simple : Repair Install

You could try this for the Windows update issues : Windows Update - Reset

Of course you've ran all your malware/anti-virus scans I'm assuming.
My System SpecsSystem Spec
09 Nov 2014   #3

New Mexico (NM) Windows 7 Home Premium 64bit

Called into work and unable to work on this till now......

I have done all of the fixes from direct installs for updates to early restores. Have yet to install Win SP1. PC just seems worse.

I have finally got the USB to work with Rufus. Not the Win Tool. Would not work with the file downloaded.

I downloaded Windows 7 Home Premium X64 SP1 U (media refresh) from digital river.

Once install started, I made it all the way to checking for updates and a screen stating I needed Win 7 SP1 before it can go any further. Aghhhhhhh! Am I missing something.......
My System SpecsSystem Spec


 Several issues needing help with; slow, updates, dvd- on win 7 hp pc

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