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Windows 7: Computer shuts down randomly W/O warning User32 event ID 1074.

10 Nov 2014   #1

win7 pro x64
Computer shuts down randomly W/O warning User32 event ID 1074.

I've got a dell DT connected to our domain thats rebooting randomly, after taking a look in the event log I found the following:

The process C:\Windows\system32\winlogon.exe (BGR-PLAY-DT-06) has initiated the restart of computer BGR-PLAY-DT-06 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart

Log Name: System
Source: User32
event ID: 1074
level: information
User: System

The computer does not blue screen it just simply shuts itself down.

My System SpecsSystem Spec
10 Nov 2014   #2

Windows 7 ultimate 64-bit

i just did a search for this on google; but it really didnt give any real answers as to what that means. My best guess is that if your computer is randomly shutting down by itself; it sounds to me like its got something to do with either a possible bad power supply issue; and or something motherboard related that is causing this. How old is your system and how old is the power supply?
My System SpecsSystem Spec
11 Nov 2014   #3

win7 pro x64

Thanks for the response!

The machine is brand new out of the box from dell so less than 2 months old, recently imaged and deployed. the reason why I've been steering away from considering this a hardware issue for 2 reasons, the first being if it were the motherboard failing or a bad stick of ram wouldn't the machine BSOD and not do a clean reboot? And if it was a bad psu wouldn't the machine just simply lose power? Also I ran through the dell diagnostics and the only thing that reported faulty was the cdrom drive which is non essential.
My System SpecsSystem Spec


 Computer shuts down randomly W/O warning User32 event ID 1074.

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