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#1
Performed System Cleanup-Rebooted system Continuous loop "Cleaning Up"
Hello all,
Helping a friend on their Laptop PC, Sony Vaio, Model: PCG 61813L (2 yrs old). OS = Win7 Home Premium. Having the following problems:
Maintenance has never been performed: I performed a system cleanup, removing old files. Completed a defrag using the installed Windows Defrag Program completing two passes.
Turned off and rebooted receiving following message "performing clean up" still running for over 45~60 minutes...seems to be in a continuous loop.
After rebooting the first time the PC told me "a serious error has occurred with your hard drive: back up all of your data and replace the HDD". The PC is only 2 yrs old, Virus Protection is installed (Norton).
I was thinking to maybe try a clean install of Windows 7. I have already backed up important data to a thumb drive.
Any ideas out there on why the continuous loop seems to be occurring? Thanks for your help.