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Windows 7: one of 3 user cant login,slow startup,system hangs

22 Dec 2014   #1

windows 7 ultimate
one of 3 user cant login,slow startup,system hangs

I have a dual win 7 one instance,windows loads slow,i have 3 users-all admins,the one I use most,cant log in takes forever to load and eventually hangs.when I try other users it loads fine but when I try to access main user's documents through explorer it takes a long time and hangs.Using safe mode for main account also doesnt work;it takes too long and finally hangs if i do anything on screen.

kindly help,I need to access the data of problematic user.
If I reinstall win7 will I be able to access that user's data as normal data folder?

Thanks & regards

My System SpecsSystem Spec
22 Dec 2014   #2
Yard Dog

Win 7 Home Premium SP1 32 bit

Welcome to the forums.. Have you tried a system restore yet for that user account ?
My System SpecsSystem Spec
22 Dec 2014   #3

windows 7 ultimate

Thanks Yard Dog,
Yeah I tried restoring but it failed.
My System SpecsSystem Spec


 one of 3 user cant login,slow startup,system hangs

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