Windows 7 startup hangs when external USB drives are powered on


  1. Posts : 54
    Windows 7 Ultimate x64
       #1

    Windows 7 startup hangs when external USB drives are powered on


    I have a few external (WD) drives.
    Starting Windows 7 x64 whilst they are being switched on, mostly result in a hanging bootsequence.
    E.g. I got a black screen and nothing is happening. there is no response on alt-ctrl-del, nothing.

    The only solution sofar is to shut down the pc (power off), switch off the drives and start again.
    After Windows is up and running again, switch on the drives.

    Maybe this is a 'normal' situation and there is no real solution for it.
    Have to live with it then.

    It is a bit annoying though when I shut down Windows and forget to also switch off the drives.

    -
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    For other member to give proper advice your system specs will be needed.
    These two tutorial will help you do just that.

    By Brink:
    System Info - See Your System Specs

    By Kari:
    Speccy - Publish Snapshot of your System Specs

    Once you complete that this tutorial will be helpful with all the drives plugged in.


    By Golden:
    Disk Management - Post a Screen Capture Image
      My Computer


  3. Posts : 54
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Maybe the below will help, although I am not sure if it is a hardware issue

    Later... :
    A -very- long shot...
    http://support.microsoft.com/kb/2848572

    but then again, if it IS the above kb article, then there is not much of a better solution than the shut down.



      My Computer


  4. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #4

    Please read the tutorials again slowly and follow.

    Look in the lower left corner of this post (My System Specs) and tick on it.
    I will give you a idea of what the tutorials guide you to do.

    This is what I'm looking for in Disk Management.

    Windows 7 startup hangs when external USB drives are powered on-new-disc-management.png
      My Computer


  5. Posts : 54
    Windows 7 Ultimate x64
    Thread Starter
       #5

    This ?

    Sorry for the big screenshots!




      My Computer


 

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