Asus Laptop Unexpectedly Shuts Down While Sleeping


  1. Posts : 6
    Windows 7 Ultimate x64
       #1

    Asus Laptop Unexpectedly Shuts Down While Sleeping


    Hello everyone! I have a problem, I saw this 2 days ago and a few minutes ago, I looked at my laptop, it was closed. I opened and I saw same screen and now, I decided to take some help from here. I have no idea why it does that, thanks.

    Dump file: https://cloud.mail.ru/public/0a053d2...5-25646-01.dmp
    (or attached)
    Asus Laptop Unexpectedly Shuts Down While Sleeping Attached Files
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Additional information is required.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

      My Computer


  3. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Golden said:
    Additional information is required.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

    Thanks for the reply, there is the file.
    Asus Laptop Unexpectedly Shuts Down While Sleeping Attached Files
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Zip file is incomplete - run it again until it has finished, and upload again.
      My Computer


  5. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Golden said:
    Zip file is incomplete - run it again until it has finished, and upload again.
    I get same error again.

    Sorun imzası:
    Sorunlu Olay Adı: BlueScreen
    OS Sürümü: 6.1.7601.2.1.0.256.1
    Yerel Kimlik: 1055

    Sorun hakkında ek bilgiler:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA8003D394D0
    BCP3: FFFFF800045884D8
    BCP4: FFFFFA80053C3710
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Sorunu açıklamaya yardımcı olan dosyalar:
    C:\Windows\Minidump\013115-25568-01.dmp
    C:\Users\tc\AppData\Local\Temp\WER-105004-0.sysdata.xml

    Çevrimiçi gizlilik bildirimimizi okuyun:
    Windows 7 Gizlilik Bildirimi - Microsoft Windows

    Çevrimiçi gizlilik bildirimi yoksa, lütfen çevrimdışı gizlilik bildirimimizi okuyun:
    C:\Windows\system32\tr-TR\erofflps.txt
    Asus Laptop Unexpectedly Shuts Down While Sleeping Attached Files
      My Computer


  6. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Problem continues...
      My Computer


  7. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #7

    No one for help?
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    Just show some patience please. We do this for a hobby, not a living.
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #9

    Code:
    ******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa8003d394d0, fffff800045884d8, fffffa80053c3710}
    
    Unable to load image \SystemRoot\system32\DRIVERS\pneteth.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for pneteth.sys
    *** ERROR: Module load completed but symbols could not be loaded for pneteth.sys
    Probably caused by : ntkrnlmp
    
    Followup: MachineOwner
    ---------
    
    0: kd> !irp fffffa80053c3710
    Irp is active with 3 stacks 2 is current (= 0xfffffa80053c3828)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 fffffa800568b050 00000000 00000000-00000000    pending
    	       \Driver\pneteth
    			Args: 00014400 00000001 00000004 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa8006c81250    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> lmvm pneteth
    start             end                 module name
    fffff880`06fe4000 fffff880`06fed000   pneteth  T (no symbols)           
        Loaded symbol image file: pneteth.sys
        Image path: \SystemRoot\system32\DRIVERS\pneteth.sys
        Image name: pneteth.sys
        Timestamp:        Fri Nov 25 15:55:50 2011 (4ECF26DE)
        CheckSum:         000072F5
        ImageSize:        00009000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update the PdaNetUSB driver here:
    June Fabrics PDA Technology Group

    Alternatively uninstall the device.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:32.
Find Us