System File Scan: SFC cannot repair member file

Dominik995 · 13 Feb 2015

Hiya Folks,

first of all thanks in advance for all the help you guys provide *thumbs up*

I ran an System File Scan on my Windows 7 Home Premium 64bit OS via CMD as admin with the command "sfc /scannow"and it says that some files have been found but not all can be repaired.

CBS.log:
*removed afterwards*

I'm not an expert but I already found an entry in there that maybe seems to be causing the issue.

Code:

2015-02-13 20:41:54, Info                  CSI    0000042d [SR] Cannot repair member file [l:22{11}]"inetcpl.cpl" of Microsoft-Windows-IE-InternetControlPanel, Version = 11.2.9600.17633, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

I already tried to run SFC a few times with restarts inbetween. Also I ran it in safe mode. I also tried deleting the "inetcpl.cpl" file in system32. When I ran SFC again, it added the file again, but that error above is still there.

Searching through explorer I found that many inetcpl.cpl files are in "C:\Windows\winsxs\". I also found the file that matches the version number in the error above and deleted it. It was added again by another SFC scan but the error keeps getting into the CBS log.

I really can't figure it out and I appreciate help a lot! Thanks!

Best regards,
Dominik

Ztruker · 13 Feb 2015

Try it this way:

Dism /Online /Cleanup-Image /StartComponentCleanup
Dism /Online /Cleanup-Image /RestoreHealth
SFC /scannow

Make sure you run from a Elevated Command Prompt.

Dominik995 · 14 Feb 2015

Hi Ztruker,

thanks for your reply - and good morning everyone

I tried quite a few things last night and I think the "dism"-command was on of these.
After I found out that I couldn't even do a restore anymore due to me moving a few files here and there for testing purposes, I figured the easiest solution is to do a system repair installation.

I ran into a few more problems at that step as my local profile is on my second hard drive D:\. I've done that changing the ProfileList back to default (%system%) in the registry and change the local profile path to C:\Users as well. Obviously I had to create a new profile that was created on C: then. After this I could do the repair installation and when it was done I just changed the registry back and got into my old profile on D:

SFC now doesn't show up any errors. Whew

Thanks! This is solved and can be closed. Marked as solved too. Thanks for reading.

best regards,
Dominik

Ztruker · 14 Feb 2015

Rats again (2nd post I've done this on recently). Windows 7 DISM is sort of brain dead, these options don't work there. Only with Windows 8 and up. Try this:

Install and run the System Update Readiness Tool (SURT): See here What is the System Update Readiness Tool?

For Vista and Windows 7, open a Elevated Command Prompt.

Click on the Start button and type cmd.
DO NOT press Enter or click Go.
Look at the upper part of the window and you will see cmd.exe.
Right click on it and select Run as Administrator.

For XP open a Command Prompt.

Type SFC /scannow and press Enter. See if the Component store problems are fixed. Run 2-3 times if necessary.